Analyst/Sr Analyst, IT Digital Experimentation

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you.  As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.  Feel free to enrich both your personal and work life and hop on board!Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you.  As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.  Feel free to enrich both your personal and work life and hop on board!

• This job is under the Digital Platform Product team within the Customer Experience Group
• Make a meaningful impact and help drive innovation to an assortment of products 

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced.  Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Establish best practices for measurement of experiments using statistical methods
• Help others design, analyze and communicate the results of their experiments
• Design, execute, and analyze A/B tests
• Build a culture of experimentation by running successful tests, building partnerships with key stakeholders, and spreading interest in a test and learn culture
• Identify opportunities for analysis and testing on the site that increase conversion or drive revenue improvement; use data to communicate recommendations to stakeholders; promote the adoption of a test-and-learn culture
• Work with stakeholders to understand business needs and develop viable solutions
• Ensure the experimentation program is scalable, repeatable, effective, and meets stakeholder expectations
• Work with vendors and internal analytics implementation team to develop reporting strategies and ensure data is being collected properly and accurately
• Collaborate with developers to set up testing campaigns
• Define best practice approaches for a successful experimentation program

• Minimum Qualifications- Education & Prior Job Experience
  • Bachelors degree in Statistics, Applied Math, Computer Science, Economics, Engineering, or related field
  • Proficiency in Python, R or other relevant modern programming languages
  • Experience with digital experimentation and causal inference
  • Experience with SQL
• Preferred Qualifications- Education & Prior Job Experience
  • MS in Statistics, Applied Math, Computer Science, Economics, Engineering or related field
  • Experience with marketing technology tools including Adobe Analytics and Adobe Target
• Skills, Licenses & Certifications
  • Core technical skills, including experience with SAS preferred
  • Ability to handle multiple responsibilities/projects on strict deadlines with minimal supervision
  • Outstanding analytical thinking and problem solving abilities
  • Ability to translate business goals to experiments
  • Excellent interpersonal and communication skills, with the ability to tailor your approach to different audiences
  • The ability to work effectively with a range of stakeholders and convey technical information in a clear and engaging way
     

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.