Job Description SummaryJob DescriptionEssential Responsibilities:You will lead job quotation, resource and tooling allocation, team launch and job execution through to final invoicing. In addition, you will Be accountable to site leader for all deliverablesCoordinate and provide support for the team

Customer Support Planner

GE Aerospace • 
Victorville, California, United States
Position Type: Permanent
Job Description:
Job Description Summary

Job Description

Essential Responsibilities:

You will lead job quotation, resource and tooling allocation, team launch and job execution through to final invoicing.

In addition, you will

  • Be accountable to site leader for all deliverables

  • Coordinate and provide support for the team in all Technical, Logistical, Environmental, Health & Safety (EH&S) and Quality requirements

  • Ensure daily planning sessions are held and objectives met by the team

  • Ensure customer objectives are met through job planning and execution (customer ownership to be determined by the site leader)

  • Provide internal and external customer support

  • Provide SAP transaction support

  • Be accountable to the site leader for EH&S for the OWS Seoul Business

  • Support EH&S training / accident reporting

  • Coordinate technician training needs

  • Assist with making material demands, receipting of material and issuing to ensure a consistent supply of parts to the OWS Seoul business

  • Act as focal point for the application of airport passes and Visa country access and collaborate with the office manager to ensure their completion

  • Deputise for the Materials / Logistics coordinator as required

Qualifications / Requirements:

  • Strong speaking/writing skill in English.

  • Experienced with SAP OBC module, extensively.

  • Experienced in Project Lead/Team Management Skill.

  • Good team player with flexible approach and possess effective interpersonal and communication skills (written & oral)

  • Fresh graduate is welcome to apply as well

Desired Characteristics:

  • Good communication skills, verbal and writing in English.

  • Demonstrated quality, compliance and customer satisfaction skills

  • Good IT software proficiency (MS office, SAP etc.)

  • Problem solver with a pro-active and persistent attitude, hands-on “can do” mentality.

  • Highly motivated, pro-active, self-driven and flexible, Analytical thinking, Good prioritizing skills

  • Humble: respectful, receptive, agile, eager to learn.

  • Transparent: shares critical information, speaks with candor, contributes constructively.

  • Focused: quick learner, strategically prioritizes work, committed.

  • Leadership ability: strong communicator, decision-maker, collaborative.

  • Problem solver: analytical-minded, challenges existing processes, critical thinker.

Additional Information

Relocation Assistance Provided: No

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