IT Specialist (Network Services)

Federal Aviation Administration •

Oklahoma City, Oklahoma, United States

Position Type: Contractor

Job Description:

This position is located within the Network Services Branch, AIF-320.

Duties

The Network Services Branch (AIF-320) plays a critical role within the Operations Division of the Infrastructure of Operations (I&O) directorate administering and monitoring the FAA’s Mission Support Network. These systems and services include LANs, WANs and the FAA wireless infrastructure. AIF-320 detects, diagnoses, troubleshoots, and resolves all network services outages and performance issues as they are identified.

This position is inherently governmental as it will determine AIT continuity of operations, strategy, implementation, policies, and guidance for the Network Management Branch within the Infrastructure & Operations (I&O) organization. The position will assist in the budget process for identifying and implementing national network strategy related technologies and assist in the evaluation of products and vendor solutions for network related technologies and connectivity.

This position within the Network Management Branch will enable the successful operation of the FAA’s network systems and services including LANs (Local Area Networks), WANs (Wide Area Networks), and Wireless Infrastructure. The incumbent will be responsible for managing AIT’s Enterprise Network systems, primarily the layer 2 and layer 3 routerswitch and wireless infrastructure. He/She will have an expertise of network infrastructure (routersswitcheswireless) and many other enterprise networking services and systems.

He/She will maintain the FAA’s Mission support Network infrastructure (routersswitcheswireless). Other responsibilities include working with NAS (National Airspace System) system owners to develop high efficiency, resilient hardware and IP solutions that support the NAS integration with Mission support. He/She will be responsible for working with multiple organizations and groups to provide reliable, secure, and high-performance network solutions that meet the customers’ requirements. Work usually includes routine project/program tasks based on established policies, procedures, and guidelines.

Incumbent will utilize Cisco routers, switches, and wireless. He/She will work on a large-scale enterprise network specific to routing, switching, dynamic routing protocols, Access Control Lists, IPv4 and IPv6.

Independently performs multiple, varying, and complex assignments under minimal direction. The individual acts as the principal technical specialist or as a project manager or team lead for large work activities. Solve complex problems and develop improved technical processes or systems. Communication skills in small and medium sized groups are required to gather required information and brief out on results. The ability to ask the right questions to better understand processes and requirements from customers is a key skill for this position. The Network Operations specialist will need to effectively communicate and collaborate with peers and stakeholders to facilitate a positive customer experience.

Job Requirements:
Requirements Conditions of Employment

US Citizenship is required.
Selective Service Registration is required for males born after 12/31/1959.

Qualifications

For additional information please view the complete OPM qualification standard for the Group Coverage Qualification Standard for IT Specialist, please visit:

https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/

To qualify for this position you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-H, FG/GS-10-12. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position.

Specialized experience is: Experience with Cisco routers, switches, and wireless for both on-Premise network and Cloud (Azure and AWS) and experience working on a large-scale enterprise network specific to routing, switching, dynamic routing protocols, Access Control Lists, IPv4 and IPv6.

In addition to the minimum qualifications, the following has been determined to be a Selective Placement Factor for this position. This means possession of this criterion is part of the minimum qualifications and is essential to perform the duties and responsibilities of this position. Applicants who do not possess this criterion are ineligible for further consideration.

SELECTIVE PLACEMENT FACTOR (SPF): Skill in configuring Cisco switches, routers, wireless controllers, and access points.

Applicants should include examples of specialized experience in their work history.

Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.

Qualification requirements must be met by the closing date of this vacancy announcement.

If the Agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed. If the selection list is shortened to a best qualified list through a comparative process, then the best qualified list shall be considered to be the selection list.

You may also be considered for this vacancy based on eligibility under the 30% or More Disabled Veteran Program, and Persons with Disabilities/Persons with Targeted Disabilities. To be considered for one of these special hiring authorities, you must identify your eligibility in your questionnaire in the Applicant-Preferred Conditions of Employment section. In addition, you must submit documentation that provides evidence of eligibility as indicated in the Required Documents section of the announcement.

Selection may be made from this announcement or from ACT-AIT-24-AIF320-89816

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Required Documents

Only supplemental documentation, e.g. transcripts or veteran's documentation will be accepted in combination with your on-line application. These documents must be uploaded or emailed to jennifer.a.lowery@faa.gov on or before the closing date of this announcement. All submitted documents should reference the announcement number.

If you want consideration for one or more of the Special Hiring Authorities, documentation that must be submitted at time of application can be found at Direct Hiring Authorities | Federal Aviation Administration (faa.gov).

All Veterans: If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions. If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.

If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.

Veterans currently on active duty claiming veterans' preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service. Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general. If you are on terminal leave, you must provide documentation certifying authorized terminal leave.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Salary Range: $87,971 - $116,712

Job Ident #: 788441800

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IT Specialist (Network Services)

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