Purpose of PositionNetJets is a logistically complex, highly regulated, capital-intensive business, and those who fly NetJets expect the best in both safety and service. Constant change in operating conditions, economic conditions, the industry, and the needs and preferences of our customer base all

Operational Analyst, Senior (Machine Learning)

NetJets • 
Columbus, Ohio, United States
Position Type: Permanent
Job Description:

Purpose of Position
NetJets is a logistically complex, highly regulated, capital-intensive business, and those who fly NetJets expect the best in both safety and service. Constant change in operating conditions, economic conditions, the industry, and the needs and preferences of our customer base all drive high demand for data-driven decision making. At NetJets, the Business Insights & Analytics (BI&A) department seeks individuals who appreciate challenging, deadline-driven problems in a rapidly changing environment. Successful applicants will combine analytical expertise and aptitude in machine learning with adaptability, practicality, and a strong ability to communicate. Those who enjoy seeing their work result in measurable business impacts will find NetJets rewarding and exhilarating. The BI&A mission is to deliver exceptional analytical insights and solutions to challenges throughout NetJets, and the team aims to be the trusted business partner for leaders at all levels of the company for analytical solutions, decision support, and strategic insights. This is a high-visibility, high-impact position.

Tasks and Responsibilities
  • Leads complex and diverse projects including support of executive leadership initiatives.
  • May have a focus on a special area of expertise in machine learning, statistics, analytics, optimization, data visualization, or business finance.
  • Creates timely, relevant, and accurate analyses of operational and business data and processes at the level of fidelity required for the decisions at hand.
  • Impacts business results and supports decision making at the operational, senior management, and executive levels through analytical modelling and visualization.
  • Investigates, understands, and contributes to the departmental knowledge of diverse areas of the business and operation.
  • Authors memos or presentations summarizing/explaining insights effectively and delivers work directly to the Chief Executive Office, Chief Financial Officer, and other executives of the organization.
  • Practices active listening and seeks feedback routinely to build business partner relationships and to foster trust in analytical insights and the recommendations of decision support tools and analyses.
  • Frequently works independently and collaborates with leadership.
  • Learns new tools and techniques as needed to produce the best possible results.
  • Performs analysis of both strategic and tactical business and operational questions while working independently, pragmatically, and with reliance on creative analytical curiosity. Analysis of data involves highly complex business and operational opportunities. Collaborates with business partners to analytically explore business and operational problems. Communicate model results, measure accuracy, and ensure business value is delivered. Explores, understands, and acts to resolve operational issues through increasing business acumen. Simplifies complex analytical models/insights/solutions in presentations for executive leadership. Recommends solutions based on analytical insights.
  • Collaborates with, mentors, develops, and supports other analysts.
  • Leads special modeling projects and prepares detailed, comprehensive presentations supporting corporate initiatives.
  • Note: It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a full list of essential job functions, please refer to the essential functions worksheet for that position.

Education
Bachelor's in Mathematics or Data Analysis

Certifications and Licenses

Years of Experience
5+ years of experience

Core Competencies
Adaptability
Collaboration
Strives for Positive Results
Service-Oriented
Curiosity

Knowledge, Skills, Abilities and Other (KSAOs)
  • Knowledge, Skills, Abilities and Other (KSAOs)
  • Master's or Doctorate degree preferred.
  • Strong verbal and written presentation skills.
  • Excellent analytical skills.
  • Ability to understand and master new concepts quickly.
  • Exceptional creative problem-solving abilities.
  • Detail oriented and proven ability to prioritize multiple objectives in a dynamic environment with constantly shifting priorities.
  • Initiative, confidence, and the drive to achieve results without explicit direction or detailed instruction.
  • Experience in machine learning techniques and processes in Python, and experience with related technologies such as AWS and Git/BitBucket
  • Interest in and/or familiarity with aviation (commercial or private) preferred
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