Preboarding Services Specialist

Job Description

Essential Responsibilities:

• Serve as first point of contact in preboarding support and services in a faced paced environment for various client groups within GE Aerospace. 
• Manage day to day support for preboarding related service tickets, processes, transactions, escalations and program/event support (including offer letters, employment agreements, background checks, drug screen and other preboarding documentation and processes).
• Build relationships and provide a positive customer experience with functional stakeholders, external candidates, employees, HRMs and people managers to deliver efficient services.
• Leverage relationships with various functions throughout the business to understand their needs and execute accordingly. 
• Provide continuous communication to People Leaders to ensure positive hire experience within preboarding and beyond, ensuring new hire has a warm welcome into GE Aerospace.
• Operate within compliance guidelines while maintaining a high level of confidentiality at all times. 
• Maintain knowledge of industry trends and with a view to sharing knowledge with other members of the team.
• Learn and apply Lean principles in maintenance of functional standard work and continuous improvement initiatives. 
• Become a subject matter expert and serve as a mentor to others on the team.
• May lead small projects with low risks and resource requirements. 

Qualifications/ Requirements:

• Bachelors degree from an accredited university or college (or a high school diploma / GED with at least 2 years of experience in Human Resources.)

Desired Characteristics:

• Experience in HRIS systems, Workday preferred
• Experience in customer service delivery; strong oral and written communication skills.
• Knowledge of employment and hiring practices and regulations, industry practices, products and methodologies
• Knowledge of tiered support service models and applications.
• Ability to prioritize and multitask in a high demand environment. 
• Ability to flex and support different assignments as needed.
• Ability to assess quality of information given and ask pertinent questions to stakeholders.
• Ability to influence, advise and guide others through options and points of view
• Ability to offer new solutions to problems outside of set parameters
• Strong analytical and problem-solving mindset; demonstrated skill in judgement to make decisions and handle complex tasks or problems
• Experience in reconciling and interpreting large data sets, analytics and performance metrics

Pay and Benefits:

• The base pay range for this position is $71,900 - 107,800. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary. This posting is expected to close on February 23rd, 2024.
• Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.  General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.

Additional Information