Program Specialist

Federal Aviation Administration •

Washington DC, District of Columbia, United States

Position Type: Contractor

Job Description:

This position serves as the National Airspace System (NAS) Technical Evaluation Program (NASTEP) Quality Control Program Manager within Technical Operations. Position reports directly to the Technical Operations, Operations Support, NAS Policy & Quality Control Group, NAS Technical Performance & Data Analytics Team Manager.

Duties

The Program Specialist is recognized as a subject matter expert (SME) and management representative in program planning and organizing including assisting in defining program goals and objectives and developing procedures and processes. Provides leadership for highly complex and challenging activities under minimal direction of a supervisor or executive. Shares responsibility for the performance of programs/projects that frequently affect more than one LOB/SO or the FAA as a whole.

Works directly with National Airspace System (NAS) Technical Evaluation Program (NASTEP) Managers to collaborate, implement, and administer NASTEP program policies and procedures related to Technical Operations maintenance and certification program. Utilizes key management evaluation scheduling tools to support the management and control of the national-level program and to influence budgetary decisions. Compiles statistical data and analyzes NAS technical data and utilizing this data to recommend changes to the NAS maintenance program to improve safety and/or efficiency. Initiates, develops, reviews, and presents materials to improve the quality of service provided by Technical Operations. Develops the national FAA policies related to the NAS Technical Evaluation Program (NASTEP) and other internal quality control (QC) or internal compliance verification (ICV) programs that may affect the workload of BUEs and lead to managerial responses to bargaining unit actions.

Monitors operation, maintenance, and the development of the Integrated NASTEP Software Application (INA), which includes interacting with application developers, database administrators, cybersecurity, and infrastructure support personnel. Evaluates changes in technology and implements new reporting and data analysis capabilities for evaluating NAS performance. Develops national FAA policy as it relates to quality control, and specifically the NASTEP program. Validates software requirements, reviews user feedback, and leads software support personnel in the operation and maintenance of the INA application and associated interfaces. Serves as the management principal specialist for the Technical Operations Service Area NASTEP field managers to execute assigned program.

Uses knowledge of NAS systems and services, to include communications, navigation, surveillance, environmental and automation systems, maintenance programs, spectrum management, modifications, documentation, facility performance and Technical Operations Maintenance Program policy. Identifies, defines, and organizes resources for large projects/programs/work activities.

Determines budgetary requirements for program and acquires and allocates resources to accomplish activities within established schedules and budgetary requirements. Prepares, reviews, and recommends approvals of major reports on NAS QC programs performance, costs, and other work activities for internal and external distribution. Identifies NAS quality control program issues and develops and recommends approaches to address current and anticipated problems and issues. Works with management to assign corrective actions to organizations throughout the FAA and Air Traffic Organization.

Contacts are internal and external, includes national level and involve multiple lines-of-business. Interacts with internal management to discuss strategic QC program direction, develop business plans, and execute projects. Collaborates with ATO Safety (AJI-1/3) to strengthen the ATO quality control and quality assurance programs. Often represents the major subdivision and LOB/SO as a principal point of contact to provide advice and guidance on the applications of policies and procedures. Formulates and recommends to senior management positions on major projects/policies/issues.

Provides expert guidance and instruction both internally and externally to address diverse, complex issues which often cross multiple projects, programs, and/or functional areas.

Job Requirements:
Requirements Conditions of Employment

US Citizenship is required.
Selective Service Registration is required for males born after 12/31/1959.
Must submit an SF50 (See Required Documents)
Designated or Random Drug Testing required.
This one vacancy will be filled in either one of the 9 FAA Regional Offices, or in Atlantic City (ACY), Oklahoma City, (MMAC),
or Washington, DC (HQs).

Qualifications

To qualify for this position you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FV-I, FG/GS-13 level. This experience is typically related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been at least equivalent to the next lower level in the normal line of progression for the occupation in the organization.

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SPECIALIZED EXPERIENCE IS DEFINED AS:

Experience analyzing technical data and utilizing this data to recommend changes to the maintenance program to improve safety and efficiency.

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You should include relevant examples of the specialized experience in your work history. Errors or omissions may impact your rating or may result in you not being considered.

Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience later in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification.

*Applicants who fail to demonstrate possession of any of the above criteria AND who do not provide the required documentation will receive no further consideration for this position.*

Applicants may be asked to verify information on your application for employment with the FAA.

**All qualification requirements must be met by the closing date of this vacancy announcement.**

Eligible applicants meeting the minimum qualification requirements and/or selective placement factor(s) (SPF) may be further evaluated on the Knowledge, Skills and Abilities (KSA) and/or Quality Ranking Factor (QRF) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: (1) score order; (2) category grouping; (3) alphabetical; or (4) priority grouping, and referred to the selecting official for selection consideration.

Education

Education cannot be substituted for experience.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Required Documents

Only supplemental documentation (e.g. certifications and/or SF-50) will be accepted in combination with your on-line application or faxed to 202-267-7032. These documents must be uploaded on faxed or before the closing date of the announcement. All submitted documents must reference the announcement number. ALL applicants MUST submit the following: (1) resume with complete work history; and (2) a copy of your most recent SF-50 (Notification of Personnel Action). *For ALL announcements (internal & external): For guidance on how to create a Federal resume, visit http://www.archives.gov/careers/jobs/forms/resume-guide.pdf. Failure to submit all required documents by the closing date will result in a finding of ineligible. We are not responsible for incomplete, illegible or missing documents. Please DO NOT email your application documents. We cannot accept documents received via the email system. Documents sent via email will NOT receive consideration.

If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.

If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Salary Range: $92,964 - $144,121

Job Ident #: 789719300

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Program Specialist

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