Why Work for Frontier Airlines?
At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - its our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way.
What We Stand For
Low Fares Done Right is our mission and we strive to bring it to life every day. Our ‘Done Right promise means delivering not only affordable prices, but making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - were not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.
Work Perks
At Frontier, we like to think were creating something very special for our team members. Work is why were here, but the perks are nice too:
- Flight benefits for you and your family to fly on Frontier Airlines.
- Buddy passes for your friends so they can experience what makes us so great.
- Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages.
- Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors.
- Enjoy a ‘Dress for your Day business casual environment.
- Flexible work schedules that support work/life balance.
- Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1st of the month following your hire date.
- We play our part to make a difference. The HOPE League, Frontier Airlines non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship.
Who We Are
Frontier Airlines is committed to offering ‘Low Fares Done Right to more than 100 destinations and growing in the United States, Canada, Dominican Republic and Mexico on more than 350 daily flights. Headquartered in Denver, Frontiers hard-working aviation professionals pride themselves in delivering the companys signature Low Fares Done Right service to customers. Frontier Airlines is the proud recipient of the Federal Aviation Administrations 2018 Diamond Award for maintenance excellence and was recently named the industrys most fuel-efficient airline by The International Council on Clean Transportation (ICCT) as a result of superior technology and operational efficiencies.
What Will You Be Doing?
Responsible for supporting the Manager, MEL Program Office in the development, publishing, and operation of the Minimum Equipment List (MEL) and MEL Management Manual (MMM), Configuration Deviation List (CDL), Non-Essential Equipment and Furnishings List (NEF), and Time Deferred items (TDI) program functions in compliance with 14CFR 121.628. Specifically, the MEL Capture Coordinator ensures an Acceptable Level of safety (ALoS) by planning MEL repairs at the earliest practicable opportunity and acts as a SME in the research, authoring, and counselling of the MEL Steering Committee. The MEL Capture Coordinator monitors, reports, and coordinates resolution actions to restore aircraft to type design by ensuring the parts, personnel, facilities, procedures, and schedules are within the prescribed deferral limits, company goals, and special requirements.
Essential Functions
- Monitor the MEL/CDL/NEF and interfacing manual specifications for conditions and limitations in the form of placard, maintenance procedures, crew operating procedures and other restrictions to ensure airworthiness requirements and an acceptable level of safety (ALoS) are maintained.
- Take operational ownership for all aspects of the MEL maintenance capture program.
- Identify and prioritize the MEL/CDL/NEF and TDI capture ensuring alignment with Frontier standards and guidelines.
- Verify and validate suitability, and completeness of MCC Controller and Field Maintenance AMT material requisitions and transfer orders performed at time of deferral application in support of MEL/CDL, NEF and TDIs including, but not limited to: parts, expendables, consumables, and special tools.
- Troubleshoot, create and assign the proper TSWS and engage appropriate teams for TSWS development (e.g. Technical Services/Engineering/Other), to ensure scheduling within five (5) flight cycles.
- Remain cognizant of airline routing changes and ensure timely resets of MEL/CDL/NEF and TDI maintenance capture plans.
- Manage the MEL/CDL/NEF and TDI escalation processes per company guidance and FARs
- Verify that MEL/CDL/NEF and TDI program changes meet regulatory requirements, comply with Frontier standards and policy, and fully interface with Maintenance & Operations functions, Aircraft Flight Manual Limitations, Emergency Procedures or Airworthiness Directives, ensuring compliance with FAA MMEL, Operations Specifications, ICAO and internal manuals.
- Provide daily (Mon-Fri) company and FAA reporting relative to MEL/CDL/NEF and TDI work capture plans and success.
- Provide technical, operational, and policy support to the Frontier Airlines MEL Steering Committee.
- Support Manager, MEL Program Office in the coordination of other Frontier teams in publishing of MEL/CDL/NEF and other manuals.
- Provide timely corrective actions for deficiencies noted by the FAA or internal investigations.
- Assist in and/or facilitate (schedule/prepare/record minutes) quarterly and ad hoc MEL Steering Committee meetings.
- Support the coordination with JAA and DGAC for MMEL proposals and amendments.
- Serve as “alternate” for all MEL, CDL, NEF and TDI manual issues, and resolving MEL Dispatch considerations when interpretation/clarification is required.
- Work with Lead Airline for MMEL industry solutions.
- Participate in meetings with the FAA concerning MEL/CDL/NEF Program and TDI Program (revisions, temporary revisions, FAA issues).
- Coordinate ICA, Material, and Tooling needs with Frontier Supplemental Type Certificate (STC) partners to ensure and maintain MEL/CDL/NEF and TDI efficiency and currency.
- Support MX Control Duty Manager to update FMIS tasks entries as required, e.g. TRAX and Sabre troubleshooting and capture status notes.
- Vol.D Maintain familiarization with the training requirements necessary as defined by the GMM 100: Maintenance Training Program and ensure training is current prior to performing the functions and tasks of this position.
Other Functions
- Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including Frontiers confidential reporting systems (Aviation Safety Action Program (ASAP) or Maintenance Safety Action Report (MSAP))
- Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
- Must fulfill safety accountabilities as prescribed by Frontiers Safety Management System (SMS)
- Promote Frontiers 1 commitment to safety as a Safety Ambassador, supporting Frontiers SMS components, Safety Policy and behavioral standards
- Potential need to work flexible hours and be available to respond on short notice
- Assist with light cleaning of the aircraft when working or traveling on Frontier flights, and if time permits
- Uphold Frontiers safety performance metric goals and understand how they relate to their duties and responsibilities
Qualifications
- Bachelors Degree in Aviation (preferred); High School Diploma/General Education Diploma
- Valid FAA Airframe and Power plant license
- Minimum 3 years Airline or Transport Category Aircraft experience
- Minimum 3 years of experience on A320 series aircraft preferred
- Minimum 3 years of experience interfacing with the MEL Manual for purposes of aircraft operations
- Minimum 3 years of aircraft maintenance programs or technical writing experience
- Knowledge of airline maintenance practices, Code of Federal Regulations, and Frontiers GMM
- Proven leadership, motivational, and organizational skills
Knowledge, Skills and Abilities
- Exceptional organization and communication skills
- Experience in the following software products; Microsoft Office, Adobe Acrobat (professional version)
- Experience using TRAX and Sabre Airlines Solutions fleet management systems
- Maintain FAA Airman (A&P) ATMS Certification and Training Qualifications through F9 training
- Available for occasional overnight travel (10)
- Must pass a ten (10) year background check and pre-employment drug test
- Strong attention to detail and written and verbal communications skills
- Must be an independent worker capable of excelling in a highly accountable environment
- Must be dependable as demonstrated through regular attendance and punctuality, timeliness, and accurate completion duties and tasks
- Must be intrinsically motivated towards success, able to work through external functional owners, and understand/ employ the escalation process when issues/ blockers impact operational success
Equipment Operated
Standard office equipment, including PC, copier, fax machine, printer
Work Environment
Typical office environment, adequately heated and cooled
Some weekends, nights, holidays and on-call duty as needed
Physical Effort
Generally, not required.
Supervision Received
General Supervision: The incumbent performs a variety of routine work within established policies and procedures and receives detailed instructions on new projects and assignments.
Positions Supervised
Salary Range: $72,000-$96,331
Please note: this posting has a closing date of 5/2/2024, midnight MT.
Workplace Policies
At Frontier Airlines, we wholeheartedly support and have a strong commitment to Equal Employment Opportunity (EEO) and Affirmative Action. Frontier is committed to providing equal employment opportunities for all persons regardless of race, color, religion, gender, gender variance, sexual orientation, age, genetic information, martial status, national origin, citizenship status, disability, military, veteran status, and any other basis protected by federal, state, or local laws.
Diversity is an essential part of our success. Our company flourishes because of the unique backgrounds, skills and ideas that our team members contribute every day. We salute and actively recruit veterans. Military experience is valuable and transferable to many of the positions essential to the operations of our airline.
Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.
Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.
