Job Description SummaryAt Avio Aero, a GE Aerospace Business, we’ve been reimagining the power of flight for more than 100 years. We are specialized in the design, production and maintenance of components and systems for both the civil and military aviation.
The Customer Fulfillment Manager will be responsible for the success of the assigned production programs with specific reference to delivery performance, risk mitigation and capacity assessment.Job Description
Essential Responsibilities
Identify critical shortages, monitor assembly coverage and flag parts for escalation
Decide right allocation between Assembly and Spares
Help reducing internal and external constraints through problem solving
While protecting Customers, support Company Inventory targets
Deal with external Customers for assigned programs on behalf of Avio Aero
Act as Supply Chain point of contact for other teams (Programs, Finance, etc)
Work closely with Site’s Fulfilment teams and Procurement to define Output Plans with special focus on next 2 quarters outlook
Be a proactive interface with internal and external customers
Engage and escalate priorities in Supply Chain and other functions (Programs, Engineering, Quality) in order to meet Customer Satisfaction
Provide timely updates concerning the assigned Program and – when required - at Critical Material Reviews and Deep Dive meetings
Support long term solutions of Problem Lots issues
Own critical recovery plans
Manage On Time Delivery and CMR metrics for assigned Program
Qualifications/Requirements
Degree in Engineering, preferably in Mechanical/Aeronautical or Industrial Engineering or High School Technical Diploma, Mechanic preferred
Solid and significant experience in Manufacturing/Fulfillment/Materials/Quality/Sourcing/PM roles, preferably in Aerospace industry
Direct and previous experience as main point of contact in dealing with customers and/or suppliers
Strong organizational skills with proven experience in analyzing and solving problems, coordinating and overseeing complex activities
Strong relationship skills and ability to work effectively within a matrix environment
Sense of urgency and ability to prioritize the tasks
Proficient in Office and Outlook
Knowledge of SAP
Fluent in English and Italian, both oral and written
Work Visa, in accordance with local regulation, is required
Desired Characteristics
Prior scheduling/fulfilment experience
Able to simultaneously work on short term issues while keeping long term vision
Strong influencing skills
Strong interpersonal and leadership skills
Lean Knowledge
Use of digital tools
What we offer
Smart working and work life-balance
Avio Aero, when possible, promotes remote work and encourages a good, healthy and satisfying work-life balance. We value our employees’ wellbeing; hence we offer a variety of improvement programs aimed to preserve anyone’s psychological safety and daily needs.
Total Rewards
At Avio Aero, we understand the importance of Total Rewards. As a new joiner to Avio Aero we are pleased to offer the following welcome benefit plan:
Performance related bonuses and local bonus scheme
Flexible benefits platform
GE share plan
Life and injury insurance
Private medical cover
Employee assistant program
Employee special awards (service and recognition)
Local special agreements and discounts
English and languages training for you and one member of your family
Technical, Leadership and development trainings
Inclusion & Diversity
Avio Aero is proud to be an Equal Opportunity Employer and we are strongly committed to maintain an inclusive and diverse environment. Every employment decision is taken regardless to national or ethnic origin, religion, sexual orientation, gender identity or expression, age, disability, etc.
We are not all the same. Just be Yourself AvioAero!
Additional Information
Relocation Assistance Provided: No
