Lead Hand

Date:

Marcstrong2, 2024

Posting Number:

24-066

Internal Ref Number:

26461/27186

Position:

Lead Hand

Reports To:

Operations Supervisor

Location:

YMX

Shift Days/Hours:

Permanent, Full-Time

(Night shift, Weekends, Stat Holidays)

Under the general direction of the Operations Supervisor, the chosen candidate will provide direction to Ground Handlers & Operators in order to maintain the on-time performance of all flights.

Principal Duties and Responsibilities:

· Organize and brief the Operations team to ensure the safe & timely loading/offloading of aircrafts and trucks.

· Ensure warehouse and ramp staff follow safe work practices and act in accordance with Cargojet policies.

· Delegate duties to Ground Handlers and oversee the performance and productivity of staff.

· Lead by example in terms of work performance, professionalism and safety.

· Provide accurate information to Management and Cargo Movement Control.

· Complete operational paperwork and perform audits to ensure accuracy.

· Maintain & improve operations by suggesting time/cost saving ideas and operational strategies.

· Prepare summary of daily report to Management and Cargo Movement Control.

· Communicate with customers in a professional and courteous manner.

· Communicate information to load planners in a timely manner.

· Assist the Manager in the success of the operation by performing aircraft offload/load, cargo handling, and warehouse and customer service duties.

· Collect, organize and distribute flight and freight information in a clear and organized manner.

· Maintain a safe and clean working environment.

· Notify Manager of all policy and procedure violations to ensure a safe and effective operation.

· Perform other duties as assigned.

Minimum Qualifications:

· High School Diploma or equivalent.

· 2 years of experience in Air Cargo Operations.

· Excellent verbal and written communication skills.

· Ability to work independently under minimum supervision.

· Ability to complete tasks & projects quickly while maintaining standards and accuracy.

· A conscientious self-starter with problem-solving abilities.

· Ability to work well under pressure and prioritize workloads in a fast-paced environment.

· Excellent interpersonal & customer service skills.

· A team player with leadership & decision-making skills.

· Must be computer literate with exceptional organizational skills.

· Valid Drivers License, RAIC & AVOP.

· Trained in Health & Safety, WHMIS, Forklift, First-Aid, SMS, Dangerous Goods & applicable Security training.

. Important to Know:

· Cargojet is an equal opportunity employer. We thank you for your interest. Only those candidates selected for an interview will be contacted.

· We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs.

· At Cargojet, we make safety the highest priority. Because of this priority and as we operate in a safety-sensitive environment, we require all employees to abstain from consuming Cannabis, in and outside of the workplace. This is a critical element of our drug and alcohol policy that all employees must comply with at all times.

* Please note that you must meet the minimum qualifications in order to be considered for this role*