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Technical Operations/Maintenance
Technical Operations includes the maintenance, and overhaul of our aircraft. This includes aircraft maintenance technicians, engineers, planners, ground equipment and facilities teams, supply chain teams and more.
Job overview and responsibilities
Uniteds Maintenance & Engineering operation collects mountains of data, including maintenance plans, log pages, task sign-offs, schedule reliability performance, aircraft routing, part availability, and more. The Manager wil be responsible to lead the Tech Ops India Analytics and Business Intelligence teams.The Analytics team needs to partner with business owners to pursue opportunities to improve Uniteds maintenance operations, provide data driven insights and drive innovation through analytics across various tech ops divisons. This role requires not only analytics skills, but also strategic thinking and strong internal/ external client relationships. The Business Intelligence team will be responsible to deliver the right information to the right people in the right format at the right time, all with the goal of enabling better operational decisions that improve Uniteds flight completion rate, on-time performance, productivity, and cost.
- Manage a team of 8-12 analysts
- Design meaningful metrics that indicate operational health and inform operational decisions
- Identify opportunities to improve Uniteds maintenance operations and provide various tech ops divisions data driven insights through analytics
- Build high-quality operational dashboards and reports for Tech Ops leadership, front-line management, and individual business teams throughout the organization
- Develop improved analysis methodologies and statistical models to improve forecasts, operational and financial performance, etc.
- Document the Tech Ops data landscape, maintain an inventory of reports, and plan for report consolidation, elimination, and/or improvement
- Continuously interface with business groups throughout Tech Ops & IT to understand organizational needs and design solutions, & IT
This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.