Summary/Objective: The OCC Shift Manager is responsible for the direct oversight of the airline’s daily operation including the supervision of dispatchers and OCC Coordinators. The OCC Shift Manager also has dotted line reporting to the Managers of Crew Scheduling and Maintenance Control p
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Operations Control Center Shift Manager

PSA Airlines • 
Vandalia, Ohio, USA
Position Type: Permanent
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Job Description:
Summary/Objective: The OCC Shift Manager is responsible for the direct oversight of the airline’s daily operation including the supervision of dispatchers and OCC Coordinators. The OCC Shift Manager also has dotted line reporting to the Managers of Crew Scheduling and Maintenance Control providing some supervision for those departments.

Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Core Responsibilities
    • Provide operational direction for all three departments in the OCC and is the final decision maker for cancellations and delays.
    • Supervision of the complete OCC with direct reporting to department Managers.
    • Be the single point of contact for the OCC shift for internal and external contacts.
    • Manage and report irregular operations
    • Track LOBs and incidents in the OCC
    • Assist with hubs situations or events
  • Other Shift Duties
    • Conference call briefings for day
    • Manage daily controllable delays
  • Other Dispatch Manager Assistance Duties
    • Route database maintenance
    • Navigational Database updates
    • Flight Schedule load
    • Dispatch Audit Program
    • Fuel program
    • HFR Fuel program
    • Assist with other departmental requests
    • Work with AeroData on projects and issues
    • Assist with payroll
    • Build other users in other departments into appropriate software and grant access to users
    • DECS //TE and RES Admin building
    • Other projects as assigned.
Job Requirements:
Required Education and Experience:
  • Associates Degree or equivalent work experience
  • Aircraft Dispatcher Certificate
  • Advanced computer skills with Microsoft Office programs
  • Previous Part 121 airline experience.
Competencies and Knowledge: The successful candidate should have demonstrated skills in the following: coaching; influence; approachability; performance management; problem solving; strong communication (verbal and written); ability to work with minimal supervision in a team environment; professional aptitude; multi-tasking and adaptability in an aggressive growth environment.

Supervisory Responsibility: This position directly supervises dispatchers and OCC coordinators and provides dotted line reporting to the Managers of Crew Scheduling and Maintenance Control.

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to finger, handle or feel; and reach with hands and arms.

Position Type/Expected Hours of Work:
This is a full-time position with an expectation of evening and weekend hours. Days and hours of work are determined by shift Monday through Sunday 04:00 to 24:00.

Travel: Little to no travel may be expected with this position.

Additional Eligibility Qualifications:
Strong analytical skills, advanced knowledge of FAA regulations and previous experience interacting with Maintenance and Crew Scheduling departments preferred.

Security Clearance:
All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209.

AAP/EEO Statement:
PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.

Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Salary Range: Neg-Neg
Relocation:
Travel:
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