The Allegheny County Airport Authority [ACAA] invites you aboard our mission to create meaningful travel experiences in the aviation industry. As Pittsburgh’s gateway to the world, both Pittsburgh International Airport and Allegheny County Airport serve as beacons of change and connectivity for our region. As a member of our crew, you will directly serve, inspire, and advance our community in significant ways that impact the daily lives of others and the future of our organization. Whether you have a passion for travel, an appreciation for aeronautics and aviation, or an unparalleled love for the city of Pittsburgh, ACAA provides the opportunity for the next chapter of your career to take flight.
Our culture is one that emphasizes high performance, innovation, and learning. We know that those things only happen when everyone who works in an organization is properly empowered, equipped, and enabled in their roles to make an impact. At ACAA success is a shared responsibility, and we look forward to supporting and developing the unique strengths you could bring to our team.
Job Summary
The ACAA’s Operations Supervisor will report to the Airport Duty Manager and assumes responsibility for ensuring that the conditions and safety of the airport is maintained in compliance and preparedness with local operational standards and regulations established by the Federal Government.
Here is how the Operations Supervisor will help:
- Monitor airfield and terminal conditions with regard to maintaining a safe, efficient, and orderly operation in compliance with existing regulations.
- Conduct airfield inspections to ensure compliance with Title 14 CFR Part 139.
- Assist the ADM in managing field operations, construction activities, and ensure compliance with airport and federal regulations.
- Inspect runway, taxiway, concourses, cargo areas, customs facility, and ramp areas for changing surface conditions or other events affecting airport operations.
- Coordinate the dissemination of notice to airmen (NOTAMS) and airfield conditions via the FAA NOTAM Manager.
- Partner with stakeholders to coordinate special movements on the airfield such as VIP and/or charter operations, AIR EVAC, etc.
- Conduct aircraft ground control, gate and facility management, monitoring system software and making appropriate changes to reflect actual gate usage.
- Report, document, and/or resolve problems or incidents on airport property.
- Assist the airlines and ground handlers in keeping the information in the gate management system software accurate and up-to-date.
- Supervise the preparation of daily log and routine report forms and documentation for a particular shift.
- Coordinate with FAA Air Traffic Control facilities any activities affecting the air operations area.
- Implement disaster/emergency plan procedures as required.
- Monitor weather conditions and forecasts, take all precautionary measures necessary to prevent dangerous or hazardous conditions that may prevail during inclement weather situations, and operate the Runway Friction Tester.
- Serve as the contact for troubleshooting with the FIDS, jetways, baggage system, APCs and coordinate with the appropriate section.
- Recommend development and modification of existing work plans, methods and procedures to enhance operational efficiencies.
- Performs other related tasks as assigned or required.
The successful candidate for the role of Operations Supervisor will demonstrate the following key competencies needed in our culture:
- Communication - Listens to feedback; Provides clear direction to team; Communicates key Authority messages in a timely and clear manner
- Strategic Thinking - Understands how team execution contributes to Department goals; Has insight to identify short-term risks to key goals
- Team Leadership - Fosters continuous improvement and open dialogue; Creates an environment for teamwork; Rewards excellence and coaches to improve underperformance
- Customer Centricity - Demonstrates deep understanding of customer needs; Prioritizes customer experience in each interaction
Qualifications
The following requirements list the minimum education/training/experience required to qualify for this job. An equivalent combination of education and/or experience may be accepted.
Preferred requirements to apply for role of Operations Supervisor are:
- Bachelor&39;s degree from four-year accredited college or university in Aviation Management or related field; or Associate’s degree and Two-Three (2-3) years related experience
- Possess, or obtain prior to employment, a valid driver’s license. Note: License must be maintained throughout employment.
We also expect that candidates will demonstrate the following knowledge, skills, and abilities in most cases:
- Extensive ability to lead and work effectively with non-union and union employees.
- Considerable knowledge of ADP timekeeping and JDEdwards work-order system.
- Considerable ability to manage multiple projects and meet deadlines.
- Knowledge of union contracts and disciplinary procedures.
- Knowledge of the Airports&39; layout and infrastructure.
- Knowledge of Airport plans such as Winter Operations, ACM, Emergency Procedures and Operations.
- Knowledge of FAA Advisory Circular’s pertaining to Field Maintenance activities.
- Knowledge of Microsoft programs (i.e., Excel, Word, PowerPoint).
- Ability to keep composure during stressful working conditions.
Don’t meet every requirement?
Studies have shown that women and people of color are less likely to apply to jobs if they don’t meet every single qualification. As a Smarter Airport, we recognize that talent is not always related job history and skills come from valuable experiences that aren’t always shown on a resume. If you are excited to make a positive change for our region, but your experience doesn’t align perfectly, we encourage you to apply. You may be the right candidate for our organization, whether it be this role or another.
Caring For Our Crew
At ACAA, we’ve got you covered. That applies to how we equip, empower, and enable our people to do their jobs. It also applies to our benefits, which are broader and more valuable than what many other employers offer:
- We offer two plan options for healthcare coverage from high-quality insurance carriers, as well as an ACAA-funded Health Reimbursement Account (HRA) that will help offset the cost of many medical expenses.
- ACAA employees pay almost $1,200 less per year in healthcare payroll contributions than the average employee in other companies, according to market surveys.
- When HRA funding is included, the health-plan deductibles paid by ACAA employees are about $1,200 lower on average than the costs paid by employees of other companies.
- ACAA does not require that employees meet a separate deductible for pharmacy expenses before prescription-drug coverage kicks in.
- ACAA’s dental plans (included with healthcare coverage) offer an option covering children’s orthodontia.
- Employees also can take advantage of a Flexible Spending Account (FSA) to help pay for health care and dependent care expenses on a pre-tax basis.
- All eligible full-time ACAA employees participate in the Allegheny County Employees Pension Plan, a defined-benefit plan that vests after 10 years of service.
- Employees also may participate in a Deferred Compensation Plan, which allows them to contribute part of their pay on a pre-tax basis into long-term retirement investments.
- A robust Employee Assistance Program (including access to free counselling sessions, financial guidance, and care coordination), life insurance options, a wellness program, and eligibility for the Public Service Loan Forgiveness program round out ACAA’s exemplary benefits.
About Allegheny County Airport Authority
Allegheny County Airport Authority, which manages Pittsburgh International Airport (PIT) and Allegheny County Airport (AGC), is committed to transforming Pittsburgh’s airports to reflect and serve the community, inspire the industry, and advance the region’s role as a world leader.
Pittsburgh International Airport serves nearly 10 million passengers annually on 17 carriers and was named by Fast Company magazine as One of the Most Innovative Companies in the World as well as a finalist in its World Changing Ideas awards, both in 2020. PIT’s first-of-its-kind microgrid – which completely powers the airport campus through natural gas and solar energy – has won numerous awards for resiliency and sustainability.
PIT is in the midst of an ambitious terminal modernization that will make the passenger experience more efficient and deliver real opportunity for the region. The $1.4 billion new terminal program will construct a smarter, greener airport, inspired by the best of our region. The updated terminal lands in 2025 and will be the first airport terminal in the U.S. to be built from the ground-up post-pandemic, designed and constructed with the highest public health standards in mind.
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