Project Manager - HR (Hybrid)

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

At United, we offer more than jobs, we build careers. Our HR team is passionate about growing our diverse, inclusive, and equitable workplace where everyone can thrive. We empower our team members to pursue unique career paths, promote a culture where all employees feel included and empowered to a make a measurable difference in our success, and value the achievements and advancement of our diverse workforce. Join our team and chart your own uniquely United career journey!

This Project Manager - HR role is responsible for overseeing all aspects of large-scale projects or programs, from project initiation through planning, execution, closing, monitoring/controlling, and change management. In many cases this role will be asked to take on additional responsibilities outside of project management within each project or program, and therefore should not expect to be a task manager, but a true project leader. This role will also be responsible for mentoring and coaching Subject Matter Experts in building effective Project Management functional capabilities across the division.

• Uses comprehensive project management methodology and processes to lead projects related to HR programs
• Works with project business lead to map out project charter, comprehensive plan, resources requirements, risks and expected outcomes
• Builds and tracks project return on investment and key success measures
• Applies knowledge and data to resolve process issues/problems
• Helps identify and actively engage project resources as needed
• Influences and communicates with collaborators to ensure that projects meet the established objectives
• Ensures project delivery on time, on budget and the outcomes successfully achieve the goal
• Solicits and analyzes feedback to identify and implement lessons learned
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques in order to keep the project plan accurate, updated, reflective of authorized project changes as defined in the change management plan, and may facilitate customer acceptance
• Communicates to all effectively and in a timely manner with key collaborators
• Measure project performance using appropriate tools and techniques to assess the progress of the project, identify and quantify any variances, and perform any required corrective actions
• Experience in managing User Acceptance Testing processes

• Recommends and implements enhancements to PMO procedures based on lessons learned and best practices
• Maintains knowledge of current HR, Project Management, and industry issues and trends

• Develops and delivers presentations to executives, project sponsors and others on current projects, project management methodology, HR strategies, programs, practices and issues Collaborates with SMEs to develop Project Management expertise

• Brings Change Management experience and focus to each project, including the ability to train team members on organizational change principles
• Improve team performance by building team cohesiveness, leading, mentoring, training, and motivating to facilitate cooperation, ensure project efficiency, and boost morale
• Develops and maintains constructive and cooperative working relationships with others

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table.

• Bachelors degree
• A minimum of 3-5 years of direct project management experience on cross-functional projects
• Knowledge of project and program management and process/principles
• Planning and organizing skills, in a fast-paced environment with regularly shifting priorities
• Team building and collaboration skills
• Brings a positive attitude for the team and creates and engaging dynamic throughout the project life cycle
• Creates strong relationships with all stakeholders, especially the business owner and sponsors
• Decision making and problem-solving skills
• Demonstrated communication skills (at all levels of the organization skills)
• Innovation and continuous improvement results-oriented approach; a self-starter
• Program design and implementation skills
• MS Office and MS Project proficiency
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is a crucial function of the position

• PMP; Six Sigma Green Belt, SPHR
• Knowledge of HR Operations/Programs

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodationsunited.com to request accommodation.