Job Description:
Job Summary:
This role will be responsible for planning, directing and coordinating project activities for large, complex flight operations software implementations in collaboration with our customers’ project managers and other key stakeholders, as well as with NAVBLUE’s technical and product personnel. A key focus for this role will be on managing project activities from sales handover to customer support cutover to ensure that goals and objectives of projects are accomplished within the prescribed time frame and funding parameters.
Responsibilities:
Conducts project handover from sales ensuring that the project Scope of Work and contractual agreements are well framed and understood
Develops project plans specifying goals project deliverables, scheduling, milestones, identification and management of risks, contingency plans and allotment of resources; review with Senior Management as required
Liaises with team members to ensure clear understanding of project scope, requirements and budget
Prepares and leads on-site or remote Kick-Off meetings with customers and internal stakeholders
Synchronizes NAVBLUE’s project/implementation plan with customer’s project manager
Establishes and maintains good communications with Product Management, the customer and internal staff on project issues and concerns including managing customer expectations on requests for changes to project deliverables.
Liaises with NAVBLUE sales in case of Scope of Work deviations requiring change requests
Creates and maintains activity and progress reports for both internal and external customers
Schedules and facilitates customer and project team meetings
Monitors projects to ensure that they are on budget throughout the life of the project; identifies and reports project changes that affect budget and / or timeline
Anticipates and devises solutions to problems that may arise in project execution
Properly notifies Management of any pending or current escalations relating to the project that could impact the success of the project
Monitors quality of project deliverables Organizes proper hand-over to customer support (user manuals & product documentation, scheduling training, hand-over to Account Management, orientation with NAVBLUE’s customer support infrastructure)
May include management of third party vendors
Co-ordination and communication with customers and internal stakeholders in multiple countries and across multiple time zones
Annual program planning and budget development
Education:
Successful completion of University degree in Computer Science, Business Administration, or equivalent work experience
Project Management Professional credentials from accredited Project Management Institute, or equivalent work experience
Experience:
Extensive Project Management and Implementation experience in a software technology environment, with projects of varying scope and size
Prior experience in commercial airline flight operations is preferred
Knowledge, Skills, Demonstrated Capabilities & Competencies:
Superior communication, people management and technical presentation skills
Strong problem solving, facilitation and organization skills
Able to travel to global customer sites as required
Ability to maintain strong customer relationships in challenging environments
Technical Systems Proficiency:
Travel Required:
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
NAVBLUE, Inc.Employment Type:
Permanent-------
Experience Level:
ProfessionalJob Family:
Programme & Project Management By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom&64;airbus.com.
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.