Senior Manager, Emergency Response & Recovery

The Senior Manager, Emergency Response & Recovery, manages the emergency response and humanitarian assistance policies, procedures, and programs to ensure compliance with regulations and company standards. The Sr. Manager will conduct training sessions and drills, oversee relationships with third-party partners who support Spirit’s emergency preparedness and response and manage all relevant documentation and plans. They will also manage Spirit’s Special Assistance Team (SAT) program. The Senior Manager, Emergency Response & Recovery will report to the Director Business Resilience & Safety Assurance.

• Serves as a subject matter expert when interfacing with Airport Authorities, First Response Agencies, and Civil Authorities about Spirit’s Station Aircraft Emergency Response Plan, as needed.
• Establishes and maintains effective relationships with internal and external customers.
• Leads the strategy and execution of Aircraft Emergency Response training sessions.
• Manage the Spirit’s Special Assistance Team (SAT) Program to ensure the Emergency Response program and Special Assistance Team is compliant with the AVIATION DISASTER FAMILY ASSISTANCE ACT and other international laws.
• Ensure the Emergency Response Manual (ERM) is up to date to reflect regulation changes.
• Ensure the company’s emergency response plan, manual and checklists are routinely reviewed and updated.
• Ensure effectiveness of the emergency response plan.
• Liaise with Spirit’s Emergency Response Business Partners for employee relations needs.
• Ensures satisfactory emergency preparedness at Spirit airport stations throughout our system, including our international destinations.
• Participate, facilitate, and observe station Emergency Response exercises at Spirit locations.
• Develop, maintain, and provide Emergency Response training.
• Develop and maintain close working relationships with industry committees and governmental agencies. This includes the NTSB, DOT, FAA and American Red Cross.
• Monitor industry trends and incidents. Be aware of changes in regulatory policies and requirements, that may impact company’s emergency response planning.
• Deploy as a member of the Emergency Response Team to any destination that has a serious incident or accident as part of the logistical and/or humanitarian response effort.
• Ensure equipment and materials required for Emergency Response use (ER bin contents and supplies) are available for deployment in the event of an emergency.
• Be the SME for internal communications regarding emergency response trends and updates for leadership.
• May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate. (e.g., emergencies, change in workload, rush jobs or technical developments.)

• Bachelors degree in Emergency Management preferred or equivalent experience.
• 5-7 years of experience in Emergency Response, Aviation, preferably in 14CFR Part 121 air carrier operations: ground operations, quality, other operations, safety - or a combination thereof.
• Experience in emergency response at a 14CFR Part 121 air carrier preferred.
• Experience facilitating training sessions.
• Excellent written and verbal communication skills
• Excellent Problem solving and critical thinking skills.
• Experience presenting to NTSB or other external entities.
• On call as required for critical incident events
• Proficient in Microsoft Office Programs.
• Must be proficient in the English Language, Bilingual in Spanish is a plus.
• Build Relationships, Lead Change, Inspire Others, Think Critically, Communicate Clearly, Create Accountability, & Develop People.
• Domestic & International travelapproximately 25 of the time.
• Exerts up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. involves sitting most of the time but may involve walking or standing for brief periods of time.
• Hybrid.

We offer a competitive salary and comprehensive benefits to our team members including medical, dental, STD, LTD, life insurance, 401(k), paid time off, travel benefits, and much more. We strive to maintain a professional, yet friendly environment and promote professional and career development for our Team Members. 

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At Spirit, our mission is to deliver the best value in the sky and be the most successful airline on Earth! We are leaders in providing customizable travel options and make it possible for our Guests to venture further and discover more than ever before by serving destinations throughout the U.S., Latin America, and the Caribbean! Imagine making your mark on an organization introducing 100’s of new aircraft that will double our fleet!  

• Fly With A Winner: We are proud to be recognized by LinkedIn as a Top Company in the Travel & Hospitality industry. Our constant growth and improvement mean boundless career opportunities. Team Members develop their careers rapidly while building key skills that drive long-term success.
• The Giving Spirit: We are committed to inspiring positive change in the cities where we work and live.  That starts with giving back through Corporate Social Responsibility and The Spirit Airlines Charitable Foundation.
• Be Yourself: We want Team Members to feel empowered to bring their whole self to work and contribute to our success – that’s why we’re committed to building progress in the areas of Diversity, Equity, Inclusion and Belonging. Our Spirit Family is strong, not despite our differences, but because of them.
• Travel The World: We offer competitive base salaries with robust health & welfare benefits, including travel & flight benefits for you and your family.

Spirit Airlines is an Equal Employment Opportunity employer.  All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.