IT Technician/Technical Coordinator
Lockheed Martin •
Position Type: Permanent
Job Description:
Description:Responsible for customer-forward AV/IT support at the Center for Leadership Excellence as indicated on event orders and requested onsite.
Essential Functions:
- Assemble and arrange conference equipment per event order, to include connecting and testing of tables.
- Respond to support requests, (for Sr. Executives as well as for end users as required) systems status, and network connectivity. Describe the typical AV equipment used in presentation technology in meeting rooms. Educate customers on presentation technology equipment in the use of control systems, networked environments & VTC/ATC.
- Identify any challenged equipment – including tables, chairs, and projectors/AV equipment, etc. – and report to Manager/Supervisor to escalate for repair/replacement/additional assessment.
-Respond via radio for AV/IT support calls to conference/meeting rooms currently in use.
- Execute and deliver auditorium, atrium or meeting room productions (to include audio, video, lighting, VTC/Teams, etc.)
- Ensure storage areas are clean and well organized.
- Assist in weekly walkthroughs for maintenance and inventory.
- Troubleshoot and provide solutions real-time while customer facing.
- Daily monitoring and evaluation of operation readiness of all equipment prior to start of events (i.e. room checks/testing).
- Install and configure network devices (i.e. network printers, scanners, PCs, etc.). Troubleshoot problems with network printing and scanning devices.
- Demonstrates excellent customer service including project support as directed by LM management.
Basic Qualifications:
- 1+ years of experience troubleshooting videoconferencing, audioconferencing, and integrated A/V technologies; Detailed knowledge of videoconferencing standards.
- 1+ years of experience with IT, telecommunications, A/V, and electrical equipment, including related materials and specifications.
- 1+ years of experience with MS Office products
- Must be able to lift, push and pull 50+lbs.
- Must be flexible with shift times as they may fluctuate based on event start/end times.
Desired Skills:
- Experience in conference center/corporate environments
- Functional skills and knowledge of Crestron, BiAmp, Analog Way, Digital Projection, ION, Extron and Shure
- Computer software skills
- Excellent communication and guest relation skills
- Highly functional written and verbal communication
- Perform at a 4-diamond service level
- The ability to improvise and adapt according to the needs of the business. (Changes on the fly, short-term requests, solid decision-making ability to mitigate guest impact)
- Work in high-pressure situations with high-profile executives.
- Event production/direction/planning/execution
- Video presentation board (Analog Way, image processing and blending technologies)
- Lighting board operation (Ion)
- Audio board operation (Soundcraft)
Clearance Level: None
Other Important Information You Should Know
Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility.
Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
Schedule for this Position: Non- standard 40 hour work week as assigned by leader
Lockheed Martin is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the worlds most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.
With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.
If this sounds like a culture you connect with, you’re invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.
Experience Level: Experienced Professional
Business Unit: ENTERPRISE BUSINESS SERVICES
Relocation Available: No
Career Area: Information Technology
Type: Full-Time
Shift: Multiple shifts available
- Experience in conference center/corporate environments
- Functional skills and knowledge of Crestron, BiAmp, Analog Way, Digital Projection, ION, Extron and Shure
- Computer software skills
- Excellent communication and guest relation skills
- Highly functional written and verbal communication
- Perform at a 4-diamond service level
- The ability to improvise and adapt according to the needs of the business. (Changes on the fly, short-term requests, solid decision-making ability to mitigate guest impact)
- Work in high-pressure situations with high-profile executives.
- Event production/direction/planning/execution
- Video presentation board (Analog Way, image processing and blending technologies)
- Lighting board operation (Ion)
- Audio board operation (Soundcraft)
Job Ident #:
61856261680
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