A career without limits As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris. This o

IOC Aircraft Controller

British Airways • 
Harmondsworth, England, United Kingdom
Position Type: Permanent
Job Description:
A career without limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role:

IOC Aircraft Controller

An exciting opportunity to work at the heart of the airline within Integrated Operations Control managing the Aircraft Control and Stand Planning for our 24/7 Global Network. The team within the IOC have the responsibility to control the BA global operation, allocating aircraft and crew, planning flights and managing disruption to protect the customer proposition.

What you’ll do:

  • Accountable for ensuring effective decisions are made by feeding in aircraft and operational awareness to the cell as well as coordinating across cells to balance priorities across the operation
  • Accountable for allocation of aircraft to services and responsible for delivering Heathrow stand plan, including liaising with HAL regarding stands
  • Proactively monitors aircraft and stand plan making interventions when required to support the delivery of the operation providing control and mitigation of delays
  • Responsible for maintaining ETD management
  • Responsible for managing aircraft and stands during irregular operations
    including oversight of the aircraft change process

What you’ll bring to British Airways:

  • Broad Operational focus
  • Resilient
  • Team player
  • Operational knowledge •
  •  Strong leadership skills •
  •  Ability to motivate
  •  Decision making ability in time critical operation

Your experience:

We are looking for candidates who have experience in an operational control or aircraft/stand planning, who enjoy the excitement of the operation and want to work with our teams in responding to changes in our operating plan.

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

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