SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. AV ADMINI
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AV Administrator
Job Description:

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

AV ADMINISTRATOR

SpaceX is looking for an AV Administrator with strong knowledge and experience in world class AV service delivery. Employee collaboration tools are key to keeping our business running as the company continues to grow. This role will support AV hardware and software, build runbooks to train helpdesk teams, and be seen as the owner of AV at SpaceX, driving best practices for use and support of our AV systems.

RESPONSIBILITIES:

  • Plan, manage and maintain AV projects and events to the highest standards.
  • Provide detailed project delivery documentation and manage internal/external partners to execute AV projects and events.
  • Serve as a subject matter expert for advanced AV technologies and research new solutions.
  • Create schematics, elevations, and other deliverable plans.
  • Document and maintain standard operating procedures, best practices, and customer service guidelines.
  • Support AV solutions company-wide locally, remotely and traveling to different SpaceX sites when required.
  • Support internal events around SpaceX offices from an audio-visual standpoint, including out of hours event support and traveling to different SpaceX sites when required.
  • Plan new equipment installation and configuration including Office Expansion projects.
  • Serve as an escalation point for the IT services team and the AV techs.
  • Capture and maintain equipment inventory data.
  • Responds promptly to requests for technical support via email, ticketing, and chat as needed.
  • Responsible for troubleshooting AV hardware and applications, providing technical support and problem solving.
  • Manage software-based monitoring tool and improve alerting for front line support.
  • Participates in on-boarding and training team members.
Job Requirements:

BASIC QUALIFICATIONS:

  • 2+ years of professional experience building, deploying and troubleshooting computer systems, hardware, software, and IP networks within an enterprise environment for AV support.
  • Q-SYS Level 1 Certification.

PREFERRED SKILLS AND EXPERIENCE:

  • Experience supporting Microsoft and Apple technologies.
  • Experience working with construction CAD drawings, Power/Data line drawings, signal flow, AV concepts.
  • Familiarity with Logitech, Microsoft Teams, Zoom, Google Enterprise, QSC, Shure and similar technologies.
  • Q-SYS Level 2 and Control Certifications.
  • Experience with Dante and AES67 protocols.
  • LED wall installation experience.
  • Some computer programming knowledge (Lua, Python, Go, JavaScript).
  • Experience splicing and terminating various cable types.
  • Experience with sound and acoustic design/engineering.
  • Expertise in customer service, problem solving and teamwork abilities.
  • Working knowledge of video conferencing solutions and support.
  • Experience in both MacOS and Windows environments.
  • Experience with live audio and video production experience.
  • Experience with Microsoft Teams room hardware.

ADDITIONAL REQUIREMENTS:

  • Must be physically fit enough to regularly lift up to 30 lbs. for duties such as delivering computers, unpacking and rack-mounting equipment, etc.
  • Must be willing to travel (<20%).
  • Must be flexible to work various shift patterns (i.e. early morning to afternoon, or afternoon to later evening).
  • Ability to pass Air Force background checks for Cape Canaveral and Vandenberg.

COMPENSATION AND BENEFITS:

Pay range:

Level I: $85,000.00 - $115,000.00/per year
Level II: $105,000.00 - $140,000.00/per year

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Exempt employees are eligible for 5 days of sick leave per year.

ITAR REQUIREMENTS:

  • To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should notify the Human Resources Department at (310) 363-6000.

Company Details
SpaceX
1 Rocket Road
Hawthorne, California 90250 USA
www.spacex.com
1031 Open Jobs Available
SpaceX builds rockets and spacecraft from the ground up; including electronics, software, vehicle structures, and engines. In-house development includes nearly all flight critical custom components amounting to approximately 85% of our vehicles both ...

Benefits:
SpaceX offers one of the best environments in the world for employees to learn, build real working systems and tackle exciting challenges every day. We operate in a fun, casual work environment and have great benefits including: competitive salary, stock options, medical/dental insurance and free gym memberships. By joining the SpaceX team, you are not just a part of history, you are making it.

Supported Manufacturers:
Established in 2002 by Elon Musk, the founder of PayPal and the Zip2 Corporation, SpaceX has already developed two brand new launch vehicles, established an impressive launch manifest, and been awarded COTS funding by NASA to demonstrate delivery and return of cargo to the International Space Station. Supported by this order book and Mr. Musk‘s substantial resources, SpaceX is on an extremely sound financial footing as we move towards volume commercial launches.

Supported Models:
With the Falcon 1, Falcon 9 and Falcon Heavy launch vehicles, SpaceX is able to offer a full spectrum of light, medium and heavy lift launch capabilities to our customers. We are able to deliver spacecraft into any inclination and altitude, from low Earth orbit to geosynchronous orbit to planetary missions. The Falcon 9 and Falcon Heavy are the only US launch vehicles with true engine out reliability. They are also designed such that all stages are reusable, making them the world‘s first fully reusable launch vehicles. And our Dragon crew and cargo capsule, currently under development, will revolutionize access to space by providing efficient and reliable transport of crew and cargo to the ISS and other LEO destinations.
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Job Info
Location
Cape Canaveral, Florida, United States
Type
Permanent
Company Details
SpaceX
1 Rocket Road
Hawthorne, California 90250 USA
www.spacex.com
1031 Open Jobs Available
SpaceX builds rockets and spacecraft from the ground up; including electronics, software, vehicle structures, and engines. In-house development includes nearly all flight critical custom components amounting to approximately 85% of our vehicles both ...

Benefits:
SpaceX offers one of the best environments in the world for employees to learn, build real working systems and tackle exciting challenges every day. We operate in a fun, casual work environment and have great benefits including: competitive salary, stock options, medical/dental insurance and free gym memberships. By joining the SpaceX team, you are not just a part of history, you are making it.

Supported Manufacturers:
Established in 2002 by Elon Musk, the founder of PayPal and the Zip2 Corporation, SpaceX has already developed two brand new launch vehicles, established an impressive launch manifest, and been awarded COTS funding by NASA to demonstrate delivery and return of cargo to the International Space Station. Supported by this order book and Mr. Musk‘s substantial resources, SpaceX is on an extremely sound financial footing as we move towards volume commercial launches.

Supported Models:
With the Falcon 1, Falcon 9 and Falcon Heavy launch vehicles, SpaceX is able to offer a full spectrum of light, medium and heavy lift launch capabilities to our customers. We are able to deliver spacecraft into any inclination and altitude, from low Earth orbit to geosynchronous orbit to planetary missions. The Falcon 9 and Falcon Heavy are the only US launch vehicles with true engine out reliability. They are also designed such that all stages are reusable, making them the world‘s first fully reusable launch vehicles. And our Dragon crew and cargo capsule, currently under development, will revolutionize access to space by providing efficient and reliable transport of crew and cargo to the ISS and other LEO destinations.

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