“You have flown with us, but what do you know about all the business operations and technology behind every flight?”
A Business Product Analyst (BPA) supports the product team in achieving the maximum value-potential of the product by ensuring the product is built according to the right requirements, driving user adoption and realizing business process change. The BPA is responsible for analysing product impact to make this measurable.
This is done by envisioning what the to-be business process should be after the product is implemented, and iterating on this process design by collaborating closely with (key) users
When a tool has already been implemented, the BPA uncovers points of user dissatisfaction and mitigates these.
Because a BPA collaborates so closely with users, they are aware of their needs and pain points, putting them in an excellent position to inspire the organization with opportunities for new products.
As a BPA the key result areas you are responsible for are:
You will land within one of the product teams within our People Technology and Intelligence (PTI) department. This department (or platform) is responsible for the innovative technology and tools that can be found throughout the complete employee journey.
We are looking for an experienced BPA who will focus on taking the lead on complex epics and features requested by our business stakeholders. You will work together closely with your team and use your experience to support them. Good communication, proactive mindset and stakeholder management skills are therefore key. It is a big advantage if you have a project management background.
We are looking for an enthusiastic and proactive professional with the necessary knowledge and experience in understanding and improving business processes and translate improvements and business requirements into technological developments; someone who will help us to continuously improve and maximize the value of our products on an on-going basis.
In addition, if you happen to fit the following criteria, then we are looking for you!
If your position allows this: working from home and working from abroad for up to 8 weeks (EU and Caribbean)
2 development budget to be spent freely
Plenty of room for personal development and great career opportunities
Substantial discount on airline tickets (if you have been employed for at least 6 months)
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Don’t wait any longer and apply for this function before the final boarding call on 01/05/2025! A motivation letter is no longer required; we will simply ask you a couple of questions during your online application. Within two weeks, you will receive a message from us. Your application procedure consists of two interviews and security research.Did you know that according to research, women are less likely to apply than men when they dont meet all the job requirements? What a shame. Because, in our view, the perfect candidate is a myth. So, if you have the drive to grow in aspects of this role, we look forward to your application.A file check (for ex-KLM-employees) and/or a reference check can be part of the application procedure. By applying for this vacancy you consent to these checks.
Do you think were a match?Start your journey with us here.
If you have any questions regarding this vacancy, contact our recruiter Lorenzo or hiring manager Aniek!This job has the following ID number: 18115