Through a historic agreement between the Innu and Inuit of Labrador, Air Borealis is an airline all can take great pride in. As a company, we have a deep respect and connection to the community, to the environment, and to the people of the North. And we take our corporate responsibility to

Cargo Customer Service Representative

PAL Aerospace • 
St. John's, Newfoundland and Labrador, Canada
Position Type: Permanent
Job Description:
 
 

Through a historic agreement between the Innu and Inuit of Labrador, Air Borealis is an airline all can take great pride in. As a company, we have a deep respect and connection to the community, to the environment, and to the people of the North. And we take our corporate responsibility to provide sustainable air transportation, and the highest level of customer service, to heart. 

Air Borealis is currently seeking a Cargo Customer Service Representative to join our team in Goose Bay, NL.

Duties and Responsibilities:

  • Accepting small freight and handling cargo and baggage
  • Post Batches for Cargo;
  • Enter waybills;
  • Enter received freight;
  • Manage cargo supplies and inventory;
  • Perform general office duties as required;
  • General accounting and completion of daily sales reports;
  • Other Duties assigned.

Qualifications:

  • The successful candidate must have a minimum of 2 years&39; experience in providing customer service in a fast-paced environment;
  • Must possess exceptional customer service skills;
  • Must exhibit excellent written and oral communication skills as well as excellent problem solving skills as this position requires on the spot decision making;
  • Must be able to work independently and in a team environment;
  • Must be able to obtain a clear Record of Conduct

What we offer:

  • Comprehensive health benefits including medical, dental, vision, and life insurance
  • Defined Contribution Pension Plan
  • Employee Stock Purchase Plan
  • Personal travel privileges with PAL and interline agreements with multiple airlines
  • Employee Tuition Assistance Program
  • Employee and Family Assistance Programs

CLOSING DATEApplications will be accepted until February 2nd, 2024.

Air Borealis is committed to fostering an inclusive work environment that celebrates and encourages diversity, equity, and inclusion whereby individuals are recognized, supported, and respected. Candidates of all backgrounds are encouraged to apply.

Only those candidates selected for an interview will be contacted. Thank you.

AirBorealis

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