Catering Business Analyst

About the Role:  

The Catering, Business Analyst will analyse all catering related data (food and non-food) and provide timely information on financial and operational aspects of the business to support the leadership team with making key processes and strategic decisions. 

In this role, you will: 

• Design, maintain and circulate financial information to the aircraft catering management team on catering cost and its drivers at a global, regional, country, station, and flight and cabin level. Specify trends and variance to budget to determine forward action.

• To provide commercial and financial evaluations for route catering managers prior to, during and after periodic menu presentations to support the selection of cost effective products during the life cycle of a catering contract.

• Produce detailed reports on every sector and menu cycle including cost per ingredient and loading costs. Analyse this data to highlight price, service or continuity anomalies to the regional catering managers.

• Benchmark station catering costs down to ingredient level by referencing to costs at comparable stations and global food price trends. Research commodity fluctuations online, advice and record accordingly.

• To monitor commodity trends (food and non-food). Engage with the food product development team to ensure menu development takes account of specific cost trends.

• Provide commercial support and analysis for decision making on strategic or ad-hoc product changes or enhancements. Provide detailed costing information on various options to enable effective decision making.

• Support the ongoing development of the CAT 360 catering management systems to continually make the catering department business processes more efficient.

• Develop big data management capability that analyses information flows on daily stock movements into and out of DXB and highlight deviations to plan early and assist the operation team to target corrective action.


• Analyse stock usage at a global, regional, country, station, and flight and cabin level to identify trends, variances to the budget to determine forward action.

• Responsible for managing the department annual budgeting process and steering the departmental cost saving streams through effective project management process.

To be considered for the role, you must meet the requirements below: 

• A completed degree or Honours (12+3 or equivalent), preferably in business administration, commerce or economics


• 5+ years of experience in In-Flight Services and In-flight Catering is considered an asset 


• Practical experience in a medium to large food production, catering or hospitality environment


• Management experience


• Commercially literate with financial acumen


• Exposure to a high volume food/cuisine environment

Recruitment Process and Timeline

Emirates is an international organisation with employees from over 160 nationalities, we encourage applications from across the globe! Your application journey begins by applying via the Emirates Careers website. Please ensure your CV is up to date for our talent acquisition team to review your profile. 

If you meet the criteria of the role, you will be invited to complete a “HireVue” video interview, to share more about your experience and your career aspirations. If you are shortlisted you will then be invited to participate in an assessment and an interview with our hiring managers. If you are successful in the process, our Recruitment and Onboarding team will ensure a smooth transition into your new role at Emirates! 

We look forward to hearing from you!