The Customer and Product Marketing Analyst conducts B2B spaneting activities to support existing sales campaigns by promoting DHC products and services; and uncover new spanet opportunity that propels DHC’s sales growth strategies.  Conduct data analytics to support complex campaigns.

Key Responsibilities

•  Work directly with the Sales team and collaborate with other functional teams to advance sales campaigns
• Develop new business opportunities to support Sales growth strategies
• Analyze customer requirements and applicability of DHC products and services
• Market demand analysis – aircraft seating capacity, utilization, and fleet size
• Aircraft operational performance – optimization of DHC aircraft capability to provide maximum payload with most efficient fuel consumption
• Economic analysis – acquisition and cash operating cost, cash flow analysis
• Business case – Value benefits, ROI analysis
• Convert all analyses into convincing presentation and deliver it in a succinct way to internal and external customers
• Develop in-depth knowledge of DHC products and services
• Technical and commercial knowledge of Twin Otter, Dash 8 and DHC-515
• De Havilland Component Solutions (DCS) offerings
• New P&O offerings, e.g. Quick Change, alternative LOPA configurations
• Manage ad-hoc spaneting projects, e.g. acquisition and administration of a new tools

Relationships

• Reports to: Director, Customer and Product Marketing
• Internal interactions: Front-line Sales & Marketing teams; Engineering; Programs; Afterspanet, Contracts and Supply Chain
• External interactions: Customers; Appraisers; Financiers and Industry SME’s

Qualifications

• Bachelors degree in spaneting, business administration, or a related field
• 4+ years of experience in spaneting, advertising, brand management, or sales
• 4+ years of working in the Aerospace industry

Skills

• Good understanding of the practical requirements from customers
• Commercial acumen and financial literacy with an ability to develop and interpret financial models
• Technical knowledge in the areas of aircraft design, aerodynamics, structural or mechanical systems.
• Strong computer skills including Microsoft Suite with advanced skills in Excel and PowerPoint
• Influence without authority with a collaborative approach across all functions to get job done to satisfaction
• Excellent problem-solving skills with the ability to navigate in ambiguous situations
• Outstanding Interpersonal skills and customer relationship management
• Ability to strike the right balance between quality and quantity
• Creative and bold thinker who is willing to test the boundaries and challenge the status quo
• Accustomed to a fast-paced work environment and able to adapt to customer needs