POSITION PURPOSE
Promotes the effective use of the Enterprise Resource Planning (ERP) system in order to streamline the organization through the use of automation and technology.
ESSENTIAL DUTIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Provides support and responds to issues for unique situations related to the Company’s ERP.
- Updates and maintains user guides on how to use the ERP system.
- Provides support and training to various organizations: Supply Chain, Material Services, Quality Assurance, etc. on effective use of the ERP and on other related company systems. Tests and/or registers defects, new requirement requests and enhancements with the ERP system and its supplier. May write up and create test environments.
- Performs acceptance testing and develops test cases for defects and enhancements to the system.
- Delivers recurrent training to the field on the use of automation and technology.
- Coordinates new requirements across functional areas.
- Responds to issues forwarded by Republic IT ticket system; provides after hours support as needed.
- Performs other duties as assigned or required.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
The requirements listed below are representative of the knowledge, skill, and/or ability necessary to perform this job.
EDUCATION and/or EXPERIENCE.
- High School diploma or GED required.
- 1+ years of Airline or Aviation experience preferred
PREFERRED EDUCATION and/or EXPERIENCE
- Related systems experience (RAMCO, SAP or similar system).
- Bachelors Degree in Aviation, IT, or related area
TRAVEL REQUIREMENTS
Able to travel up to 10 of the time, including overnight travel.
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