We are easyJet – a FTSE-100 listed, £multi-billion low-cost airline that serves tens of millions of customers every single year. If you’re reading this, you have probably already been an easyJet customer, and you’ll know that there is no more iconic (or Orange!) travel brand in Europe.

We fly more than 1,000 routes, connecting 35 countries across Europe, and employ more than 18,000 colleagues. We’re on a mission to make low-cost travel easy – and whatever your role here, you’ll connect millions of people to what they love using Europe’s best airline network, great value fares, and friendly service.

It takes a real team effort to run an operation as big and logistically complex as ours – and regardless of where you join us, no one day will ever be the same. One thing that does stay the same though is our people. They are energised, positive, inclusive, united by purpose, ready to meet problems head-on, and they have your back. We’re here to win together. We call that our ‘Orange Spirit’. It’s what makes our teams fun to be a part of and what brings us together.

The Team

The Business Resilience Team plays a key role in enhancing easyJet’s ability to respond to and recover from major incidents. We are responsible for developing, implementing, and continuously improving our Incident and Crisis framework, Business Continuity and Emergency Response plans. Our integrated approach spans the entire easyJet group, working closely with Group Operations Services (GOS) and our certificated organisations in the UK, Austria, and Switzerland.

Job Purpose

As an Emergency Response Specialist, you will play a vital role in ensuring easyJet is fully prepared to respond to crisis events that could impact our people, customers, and operations. You will play an important role in the development, implementation, and continuous improvement of easyJet’s crisis management, business continuity, and emergency response frameworks.

This role will work closely with teams across easyJet, as well as external stakeholders, to ensure the business has the right plans, tools and training to effectively manage major incidents.

What You’ll Be Doing

·       Develop and maintain crisis management and emergency response plans across easyJet’s operations, ensuring they align with industry best practices.

·       Work with senior stakeholders across the business, advocating best emergency response practice across the easyJet Group, including easyJet Holidays and our international certificated organisations.

·       Ensure easyJet’s crisis management facilities are in a state of readiness at all times and support their activation when needed.

·       Design and deliver crisis training exercises for the Crisis Management Team and Emergency Response teams, ensuring continuous improvement in preparedness.

·       Support post-aircraft accident humanitarian response planning and coordinate with external agencies to ensure an effective response.

·       Monitor emerging risks and analyse potential disruption scenarios, proactively escalating issues when necessary.

·       Act as a key point of contact for emergency response, supporting the Crisis Management Team during any major incident or disruption event.

·       Lead post incident reviews to identify lessons learned and implement improvements to easyJet’s response frameworks.

·       Represent the Business Resilience team on call, ensuring a rapid and effective response to crises when required.

What You’ll Need

·       We’re looking for a detail focused, highly organised individual with experience in emergency response, crisis management, or business resilience. The ideal candidate will have:

·       In-depth knowledge of resilience disciplines, including crisis management, emergency response and humanitarian response.

·       Strong communication and relationship-building skills with the ability to influence stakeholders at all levels.

·       Experience working with operational procedures in a fast-moving, high-pressure environment.

·       Ability to work effectively with external bodies such as regulators, local authorities, and emergency services.

·       Experience facilitating crisis simulations, training sessions, and workshops to ensure team readiness.

·       Strong analytical and problem-solving skills, with the ability to anticipate risks and develop mitigation strategies.

·       Experience in a cross functional and cross cultural environment, where flexibility and adaptability are key.

What you’ll get in return

·       Competitive base salary

·       Up to 20% bonus

·       25 days annual leave plus bank holidays

·       BAYE, SAYE & Performance share schemes

·       7% pension

·       Life Assurance

·       Flexible benefits package

·       Excellent staff travel benefits

Location & Hours of Work

This permanent role will be based in Luton, and will be 40 hours per week.  Some travel is required to provide training, support and execution of key accountabilities. 

About easyJet

Ready to make your next move? How about make your mark? Join a team with unstoppable drive and passion at easyJet.

At easyJet our aim is to make low-cost travel easy – connecting millions of people to what they love using Europe’s best airline network, great value fares, and friendly service.

Whether you’re working as part of our front-line operations or in our corporate roles, we’ll give you everything you need to make a personal impact on our growing business. We believe in sharing new opportunities, stepping up to challenges and supporting each other with our Orange Spirit.

Make a difference with your next role. Make it easyJet.

Apply

Complete your application on our careers site.

We encourage individuality, empower our people to seize the initiative, and never stop learning. We see people first and foremost for their performance and potential and we are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates.

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