Fuel Management Analyst

Responsibilities

• Provide timely support for product- related incidents or service requests related to production issues, defects, batch job requests, research, and security requests

• Use data analytics and visualization tools (i.e. Alteryx, Tableau, Microsoft Power BI or similar) to create workflows, dashboards, analysis and reports to assist internal Customers

• Work with Technology to document requirements for system interfaces (inbound and outbound), including data mapping, functional specifications, test plans, and error handling procedures

• Maintain an understanding of how business processes may be enhanced by the optimization of fuel management technology and/or Lean/Six Sigma methodologies through continuous learning, participation in user forums, and "best practice" research

• Educate internal Customers in core business process improvement processes, including, when appropriate, how technology can be leveraged to improve business process efficiency and integrity

• Assist the development of business cases to help prioritize opportunities and develop improvement projects

• Facilitate discussions with various Internal Customers to facilitate business case development

• Participate heavily in system development/configuration, data conversion, testing, and implementation of system changes and maintain associated documentation

• Serve as liaison between business users, external process Stakeholders, and Technology support Assist Technology and other internal stakeholders with creating test data, testing interfaces, defect resolution, and ongoing production support of product interfaces

• May perform other job duties as directed by Employees Leaders

Knowledge, Skills and Abilities

• Knowledge of refined products, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods

• Knowledge of fuel value chain principles and methods for moving people or goods by air, rail, sea, or road preferred but not required

• Knowledge of principles and processes for providing Customer and personal services, including Customer needs assessment, meeting quality standards for services, and evaluation of Customer Satisfaction

• Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects

• Knowledge of Oracle SQL Developer, Energy Trading and Risk Management (ETRM), Tableau, Alteryx, Microsoft Power BI, Cloud, or similar tools

• Skilled in understanding and applying information to contribute to the organizations strategic plan through KPI reporting

• Skilled in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions

• Demonstrates a strong ability to conduct comprehensive root cause analysis to identify and resolve underlying issues effectively, from deal entry to invoice resolution

• Ability to analyze and troubleshoot data to form best practices or conclusions (includes finding a relationship among seemingly unrelated events)

Education

• Required: High School Diploma or GED

Experience

• Intermediate-level experience, fully functioning broad knowledge in:

  • Experience in the Energy/Supply Value Chain, in the use and support of Commodities Trading and Risk Management (CTRM) systems, in Financial Planning & Analysis, and/or in data analytics and visualization.

• Preferred: Experience with Alteryx, Tableau, Oracle, and Allegro

Licensing/Certification

• N/A

Physical Abilities

• Ability to perform work duties from limited space work station/desk/office area for extended periods of time

• Ability to communicate and interact with others in the English language to meet the demands of the job

• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.

• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986.

• Must be at least 18 years of age.

• Must be able to comply with Company attendance standards as described in established guidelines.

• Must meet confidentiality expectations as to confidential, proprietary, and sensitive Company information.

• Ability to work extended hours as needed, including nights, weekends and holidays

• Possible air travel with over night stays required