Job Description:

Description:

Are you keen to support Airbus Customization Teams and Customers worldwide with IT solutions to define aircraft cabins of the future? Contributing significantly to the successful delivery of an aircraft? Would you like to optimize, digitalize and automate the aircraft  customization process from marketing to aircraft delivery? If this sounds like you, then send in your application today!

The Cabin & Customization Design Automation Team develops IT solutions to support state-of-the-art cabin customization. Our highly motivated Cabin & Customization Design Automation team is looking for a Solution Owner who is eager to learn, willing to share, establishing innovative ways of working and who is able to coordinate the implementation of features required by our customers. Striving for excellence in operations of their application.

Qualification & Experience: 

Bachelor/ Master Degree in Computer Science, Computer Engineering, Information Technology, or relevant field with 3-5 years in IT.

Primary skills :

• 3-5 years on software/tool development languages such as: Python, C, .NET framework, and willing to cross-train to other development languages.

• Preferably 1&43; years experience with databases such as SQL, Oracle and others.

• 1-2 years of experience in ARAS Innovator (Configuration, Customization and Integration), good knowledge of the ARAS Innovator API.

• Hands-on experience in JavaScript.

• 2&43; years in  IT-project management

• 2&43; years of business process analysis and optimisation

• 1-2  years of experience in the area of bespoke and COTS applications management

• Experienced in collaborating with internal and external stakeholders transnationally

• Experienced in working within a product delivery lifecycle

• Strong organization, problem solving, debugging and interpersonal skills.

• Experience in working in

  • Authentication and encryption technologies

  • PaaS technologies such as openshift

  • ServiceNow or SalesForce or any PLM Tool

• Willingness to learn new technologies

Additional Skills:

• Familiarity with DevOps tools

• Understanding of basic software quality management awareness

• Daily working in ITIL and Waterfall / Agile / SCRUM / SAFe project methodologies

• Understanding of subcontractor management 

• Understanding of project management agile frameworks.

• Good to have knowledge of the versioning tool Git.

Environment:

• Windows and/or Unix/Linux  operating system

• ServiceNow

• Google Workspace

Responsibilities:

• Leading and managing Level 2 and Level 3 support incidents.

• Self driven work organization

• Develop, implement and maintain support strategies ensure a high level of service

• Oversee the analysis and resolution of complex technical issues handed over from the Level 1 support

• Focused on run-mode activities and provide suggestions and improvements to the development partners

• Ensure that Service Level Agreements (SLA’s) are adhered to and ensure that targeted Metrics and Key Performance Indicators (KPI’s) are met

• Conduct regular meetings with stakeholders, teams and suppliers. To appraise the current state and review performance of the teams involved. Thereby managing the flow of communication

• Provide key trainings, mentoring and guidance to stakeholders, involved teams and solution specialists

• Be the driver of continuous improvement initiatives to ensure the long-term viability of your supported product

• You must be willing to work in European Shift Times when needed (up to 10.30 p.m. IST in Summer and 11.30 p.m. IST in winter.)

• Migration/Upgrade of applications to new tools as required on projects and initiatives.

• Establish suitable stakeholder networks in functional areas & manage them effectively with good communication.

• This role will involve some travel for business from time to time and as such you must be able to travel accordingly.

This job requires the constant awareness of the compliance risks we face in day-to-day responsibilities. Continuous commitment to act with integrity with each other, with your communities, business partners and suppliers is the foundation of your success and sustainable growth.

The commitment to integrity is supported by your adherence to all internal policies and procedures that govern business activities. Compliance with these policies will also protect Airbus reputation and brand, some of our most strategic and important assets.

Success Metrics

Success will be measured in a variety of areas, including but not limited to

• Consistently ensure the on-time delivery and quality (first-time-right) of the projects

• Bring innovative cost effective solutions

• Achieve the customer satisfaction

• Ability to handle a subject from demand management, to development and support

• Ability to understand the business potential of applications and provide insight to clients

• Ability to scale, assess the needs and manage big sized teams

• Ability to challenge the needs of the clients and provide appropriate solutions

**Airbus is proud to be an equal-opportunity employer and is committed to create an inclusive and diverse work environment. Airbus India selects job applicants (internal and external) based on suitability for the job, irrespective of gender, marital status, age, sexual orientation, gender identity or expression, nationality, religion, ethnicity or different abled/ (dis)ability.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom&64;airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.