As our new IT Change Analyst Apprentice, you’ll work to understand the IT Change Management practices for any change request that will go into the live environment. You’ll monitor and manage change management requests from inception through to closure and provide guidance around the Change Management Process where appropriate. If successful, you’ll be enrolled on the Level 4 Improvement Practitioner Apprenticeship which will typically run between 14-18 months.
As our IT Change Analyst Apprentice, you’ll have access to a wide range of benefits including:
- Hybrid working (we’re in the office 2 days per week)
- Many retail discounts on – travel and leisure, health, and wellbeing, eating out, shopping and lifestyle
- Annual pay reviews
At Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally! We work together to really drive forward a ‘Customer First’ ethos, creating unforgettable package holidays and flights. We couldn’t do it without our wonderful people.
What you’ll be doing:
- You’ll support the Change Analyst in requesting and gaining approval for change requests.
- You’ll co-ordinate and ensure appropriate communication updates are recorded in the Change Management Tool (ServiceNow)
- You’ll act as a point of contact for all change requests you will provide guidance on progressing changes as and when required.
- As the point of contact for all change requests, you’ll have the ability to escalate to change requesters, assessors and approvers as and when required, to ensure the change process is not delayed.
What you’ll have:
- GCSE Maths & English (or equivalent) at grade A-C (9-4)
- You must not hold an existing qualification at the same or higher level in a similar subject.
- Must have been resident in the UK for 3 years.
- Ability to communicate with stakeholders at all levels of the business.
- Great organisation skills with the ability to manage multiple tasks and prioritise these accordingly.
Join us as we redefine travel experiences and create memories for millions of passengers. At Jet2.com and Jet2holidays, your potential has no limits. Apply today and let your career take flight!
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