Position Summary
MAG Aerospace is seeking an experienced IT Specialist to provide operation and Tier I/Tier II IT support, to assist with workstation administration functions for end-user devices and connectivity to their associated networks.
This is a fantastic opportunity to join a fast-growing team with multiple opportunities for upward advancement supporting EW&C. The EW&C program delivers critical capabilities to counter current and future threats, enabling the next generation of warfighting capabilities from sensor to Soldier worldwide. By applying game changing cyber technologies through agile development methodology, we enable battlefield dominance for our Warfighters.
Essential Duties and Responsibilities
Duties include, but not limited to:
- Assist with workstation administration functions for end-user devices and connectivity to their associated networks, including but not limited to: NIPR, SIPR, JWICS, and other networks.
- Serve as an appointed Information Management Officer (IMO), Telephone Control Officer (TCO), and other appointments supporting a variety of technology services and systems on multiple enclaves
- Manage operations within assigned space to include visit access requests, visitor escort duties, and IT property/equipment management.
- Perform on-site and remote hardware/software installation, imaging, troubleshooting, repairs, and overall administration of Windows desktops and laptops, multi-function printers, video teleconference systems, and mobile devices
- Provide end-user training on the use of IT systems and services
- Performs IMO functions, coordinates account creation and setup with external organizations, enforces Information Assurance (IA) policies and procedures, and processes above-baseline hardware/software requests
- May also include administrative assignments in support of PM EW&C Operations.
- Other Duties may be assigned
Requirements
Minimum Requirements:
- Excellent customer service skills and strong ability to work within a distributed team.
- Ability to provide surge support to other EW&C facilities as directed by Management.
- 3-5 years’ experience in Windows desktop administration.
- 3-5 years of hands-on experience with the installation, configuration, troubleshooting and operation of network devices such as desktops/laptops, printers, mobile devices, and video teleconference systems.
Clearance
- Curent active Secret level clearance with ability to obtain TS/SCI.
Education / Certifications
- Bachelors degree in Computer Science, Information Systems, or Engineering
- Security industry certification and DoD 8570.01M/8140 compliant at the IAT Level II (e.g., Security+, SSCP, CySA+, GSEC, or equivalent security certification).
Desired:
- Familiarity with Army IT procurement and/or property accountability processes.
- Familiarity with SCIF operations and security procedures.
- Experience with APG NEC policies and procedures.
- TS/SCI
Other Qualifications
- Ability to work in an office/lab/field environment
- Ability to travel 10 conus
Company PolicyMAG Aerospace (MAG) is an Equal Opportunity/Affirmative Action Employer and is committed to Diversity and Inclusion. We encourage diverse candidates to apply to our positions.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Click below for the “Know Your Rights" and “Pay Transparency Nondiscrimination” supplement posters.https://www.dol.gov/agencies/ofccp/posters MAG Aerospace (MAG) is committed to providing an online application process that is accessible to all, including individuals with a disability, by offering an alternative way to apply for job openings. This alternative method is available for those who cannot otherwise complete the online application due to a disability or need for accommodation.MAG provides reasonable accommodation to applicants under the guidance of the Americans with Disabilities Act (ADA), Section 503 of the Rehabilitation Act of 1973, the Vietnam-Era Veterans’ Readjustment Assistance Act of 1974, and certain state and/or local laws.If you need assistance due to a disability, please contact the MAG Aerospace Recruiting email:Applicant.Assistmag.us or call (703) 376-8993.
Benefits and CompensationAt MAG Aerospace, we value your contributions providing our employees with a robust Total Rewards package that supports your total well-being. Full-time and part-time employees working at least 30 hours a week on a regular basis are eligible to participate in MAGs Total Rewards programs. Our offerings include health, life, disability, financial, and retirement benefits as well as paid leave, professional development, and tuition assistance. Individuals that do not meet the threshold are only eligible for select offerings not inclusive of health benefits. We encourage you to learn more about our Total Rewards Program by visiting the Resource page on our Careers site: https://www.magaero.com/benefits/. Salary at MAG Aerospace is determined by various factors including but not limited to location, the particular combination of education, knowledge, skills, competencies, and experience as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $0 to $110,000 (annualized USD) and is just one component of MAGs total compensation package for employees.