The incumbent leads the National External Policy and Compliance Team within National External Operations and Policy Programs in the Federal Aviation Administration (FAA) Office of Civil Rights (ACR). The incumbent is responsible for applying civil rights and equal opportunity laws, regulations and precedent decisions to eliminate illegal discrimination and to remove barriers to equal opportunity.
Duties
As a recognized subject matter expert and consultant on Civil Rights (CR) and Equal Opportunity (EO), provides leadership for highly complex and challenging activities under minimal direction of a manager or executive. Leads team members in the accomplishment of program goals and objectives that support the FAA’s Business Plan and ACR Operational Plans. Assures full implementation of core EO regulations, principles, functions and procedures. Applies experience and expert knowledge of civil rights and equal opportunity laws, regulations, and guidance in support of programs. Precedent decisions aimed at eliminating illegal discrimination and removing barriers to equal opportunity.
Analyzes and solves equal opportunity and civil rights problems through fact-finding, problem analysis, negotiation, and evaluating all aspects of the DBE/ACDBE, Title VI, EJ, LEP, ADA/504 Programs for compliance of external activities with equal opportunity laws which prohibit discrimination based on race, color, religion, sex including sexual orientation and gender identity, national origin, age, accessibility/disability condition or other bases specified by law.
Serves as a Lead Equal Opportunity Specialist distributing and balancing the workload among employees, assuring timely accomplishment of the assigned work and delivery of quality products. Ensures that assignments, schedules, expected outcomes, and time frames for completing work assignments are accurately and effectively communicated to team members and work products and services reflect and support the organization’s mission and strategic plan. Leads change with actions and decisions that align with organizational mission, vision, functions, policies and programs, and the use of technology.
Leads a team in providing overall service and support in conducting compliance reviews and assurance; processing external Civil Rights (CR) inquiries; investigating complaints, documenting findings in reports, and render decision. Provides guidance and instructions to assist the team in providing counseling, mediation, consultation, technical assistance, and conducting external CR training. Provides oversight of pre- and post-award reviews on Federal Financial Assistance Programs.
Monitors the status and progress of work and makes day-to-day adjustments in accordance with established priorities, estimates, and reports on expected time of completion of work, maintains records of work accomplishments and time expended, and prepares reports as requested. Applies knowledge of FAAs policies and objectives to identify, define, and organize resources for large projects/programs/ work activities. Plans and implements complex national programs to deliver results that align ACR Business Plan and FAAs Strategic Initiatives to raise awareness of customer requirements and their accomplishment. Acquires and allocates resources to accomplish activities within established schedules and budgetary requirements.
Maintains reference materials, project files, and background documents; communicates policies procedures and instructions from the supervisor. Keeps a current knowledge and answers questions of other employees on procedures, policies, directives, etc. Obtains needed information or decisions from the manager on problems that come up.
Provides on-the-job training to new employees on the technical areas required to accomplish the work of the team, team building, and teamwork in accordance with established procedures and practices. Coaches the team in applying problem-solving methods, and techniques and advises the team on work methods. Also serves as a coach and facilitator in coordinating team initiatives and consensus building among team members.
Approves leave for a few hours or emergencies. Resolves simple or informal complaints of employees and refers others to the supervisor. Provides the supervisor status reports on employee performance, progress, training needs and behavioral problems.