At Emirates, we believe in connecting the world, to, and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. Do you want to play a part in that journey and become a part of expanding our services? Join us in cosmopolitan Dubai and make your mark on the aviation world by taking Emirates to the next level!
Organization Performance Analyst will drive the adoption and implementation of IT enterprise-wide organization performance management strategy with a focus on driving accountability and making IT a data-driven organization. You will collaborate with various stakeholders and teams to have measurable KPIs / OKRs and track the overall performance and productivity of Group IT.
In this role, you will:
- Execute and support the IT performance management strategy built on the core principles of being a data-driven organization, improving productivity, and driving accountability within a very complex landscape of varying capabilities.
- Collaborate closely with the management teams across IT to translate strategy into KPIs/ OKRs and agree on how the KPIs / OKRs will be measured and associated source systems.
- Work with and challenge the IT management team to ensure IT business goals are set up at a capability level and aligned with the Group IT department strategy.
- Provide analysis and key insights into ITs organization performance and components at an agreed cadence to enable well-informed business decisions and strategies.
- Ensure the balanced scorecard is maintained, provide and take inputs from various teams, and generate new automation ideas.
- Work with the Enterprise Data & Analytics team and various IT teams to ensure that the automation of the scorecard is tracked as per the agreed roadmap.
- Translate inputs from balanced scorecard for IT Performance reporting as per the agreed cadence.
- Plan, Schedule, orchestrate, and coordinate the main governance forum for IT Leadership, IT Management, IT Business Partners to deliver the objectives of the forum.
- Collaborate with the Organisation Performance Manager and Manager IT Performance & Insights to design and implement the workplace analytics strategy for IT on the core principles of increasing productivity and encompassing well-being as a part of our employee value proposition.
- Work with capability heads providing actionable insights and call to action with a view to increasing team productivity across IT.
