How youll help us Keep Climbing (overview & key responsibilities)

We are seeking a highly organized and results-driven individual to join our Planning and Execution Team as a Program Specialist, Digital Portfolio Office focusing on reporting & analytics and continuous improvement.

In this role, the Program Specialist will be responsible for creating and maintaining progress tracking as a reporting suite, and other ad hoc analyses for the company’s portfolio of complex technical initiatives and projects. This Program Specialist will also help craft leadership storylines based on metrics showing if our initiatives are being executed effectively and aligned with the company’s goals. You will work closely with cross-functional teams across Commercial, CX, and Ops on both the Business and IT sides, to help ensure that projects are delivered on time, within scope and budget, and to the highest quality standards. The ideal candidate will be technology-comfortable, familiar with our Enterprise tech planning process, fluent in data manipulation and insights analysis, intellectually curious, willing and able to independently find and create improvements in our process and have excellent communication and collaboration skills. Experience with a PMO and financial literacy is a bonus. This is a high-visibility, high-impact role with potential for significant network growth and senior leader exposure opportunities. Please reach out to Alex Kieta for more details.

Responsibilities:

Develop and maintain dashboards/reporting suite to show a clear view of the company’s progress of initiatives and projects (backend coding and frontend visualization)
Deliver ad hoc analytical support to DL tech-facing leaders and their teams across Commercial, CX, and Ops
Drive stability and continuity of data needs across the Enterprise for tech initiatives
Collaborate closely with IT Portfolio Development Office to translate unique business user needs into improved standardized tech reporting
Work closely with multiple user teams to transform manual tasks into repeatable, scalable processes
Support creation of executive storylines and decks

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

Competitive salary, industry-leading proﬁt sharing program, and performance incentives
401(k) with generous company contributions up to 9
Paid time off including vacation, holidays, paid personal time, maternity and parental leave
Comprehensive health beneﬁts including medical, dental, vision, short/long term disability and life beneﬁts
Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
Domestic and International space-available flight privileges for employees and eligible family members
Career development programs to achieve your long-term career goals
World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
Recognition rewards and awards through the platform Unstoppable Together
Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

What you need to succeed (minimum qualifications)

3+ years experience in reporting & analytics, including database management, API creation and connection, PowerBI development, Tableau development, SAS, SQL knowledge
Strong organizational, communication, and collaboration skills
Strong problem-solving skills; ability to independently identify and manage risks and issues
Ability to manage multiple projects simultaneously
Ability to work effectively with cross-functional teams autonomously
Consistently prioritizes safety and security of self, others, and personal data.
Embraces diverse people, thinking, and styles.
Possesses a high school diploma, GED, or high school equivalency.
Is at least 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

N/A

Program Specialist, Digital Portfolio Office

Company Overview