Date Posted:
2025-03-26Country:
United States of AmericaLocation:
PW100: East Hartford 400 Main Street, East Hartford, CT, 06118 USAPosition Role Type:
OnsitePratt & Whitney is working to once again transform the future of flight - designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious.
Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.
At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?
We have an exciting new opportunity with our Digital Technology (DT) team for a Secure Computing Enterprise Application Support Analyst.
This position will be located onsite at our East Hartford, Connecticut campus location.
What You Will Do:
The Secure Computing Digital Technology team is looking for a motivated Applications Support resource to work within our Application Services group.
The Applications Analyst position works closely with customers and team members on application packaging, distribution, installation, configuration, testing, and support.
The role will be responsible for a variety of application types including engineering, physics, math, and business applications.
This position will include packaging, installing, configuring, and supporting applications deployed on various test and production networks.
Key Responsibilities
- Install/distribute application packages on multiple systems.
- Troubleshoot application issues by assessing interaction of multiple components such as software, network, data access, user environment, OS, licensing.
- Respond to and resolve Help Desk tickets; manage software Change Controls.
- Provide support for Business and Engineering Applications.
- Prepare and maintain User documentation.
- Address application compliance issues.
- Manage application projects.
- Install and manage software licenses.
- Maintain Application Installation Repository.
- Maintain Programs application template in Staging Environment.
- This position may require approximately 10 after-hours duties on a monthly basis.
Qualifications You Must Have:
Bachelors degree and 5+ years of experience in IT, including IT application project work; OR an advanced degree and 3+ years of experience in IT, including IT application project work; OR an Associates degree and and 7+ years of experience in IT, including IT application project work; OR in lieu of a degree, 9+ years of experience in IT, including IT application project work.
- US Citizenship is required due to systems supported.
- Ability to obtain and maintain US Government Security Clearance.
- Ability to obtain and maintain industry standard Security (Security+ or better) technical certifications and specific applications as needed by the organization.
- Experience packaging, installing and configuring applications in Linux and Windows.
- Experience working knowledge of Linux and Windows commands and file system structures.
- Ability to prioritize work and manage multiple projects priorities.
- General Troubleshooting.
- Documentation, Standard work, Process Improvements and Root Cause Corrective Action Skills.
- Experience working collaboratively to help other team members and internal customers.
- Experience thinking “out-of-the-box”.
Qualifications We Prefer:
- Active/transferrable US Government secret security clearance.
- Certification in Security+ and/or Certified Information Systems Security Practitioner (CISSP/CASP).
- Experience with Docker, Kubernetes, or similar technologies.
- Experience with Ansible, Chef or similar technologies.
- General knowledge of scripting languages including Perl, Python, PowerShell, etc.
- Familiarity with license management software (FlexLM, RLM) is a plus.
- High Performance Computing knowledge and/or experience.
- Programming experience.
- Familiarity with Engineering software (Ansys, Fluent, NX, Teamcenter).
- Experience with Primavera, wInsight, WebEVM or other EVMS software systems.
- Oracle and SQL Server Database skills.
- General IT Infrastructure knowledge (server/client OS, networking, storage, etc).
- Excellent time management.
- Passion for learning and an ability to learn new applications and other skills as required.
- Strong analytical, problem-solving, interpersonal, leadership, and verbal and written communication skills.
Learn More & Apply Now:
In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment.
This role is:
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.
Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.
The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
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