Company Alaska Airlines

The Team

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

Role Summary

The Senior Experimentation Specialist is a subject matter expert in digital experiments at Alaska Airlines and Horizon Air. As an individual contributor, this role exercises considerable judgment to make decisions in the design and execution of digital experiments and makes recommendations to improve Alaskas merchandising strategy and product design.

Key Duties

• Acts as a subject matter expert in experimentation across the company.

• With minimal direction from leadership, exercises considerable judgement to develop solutions to complex problems, including designing studies to have clear definitions of success, and flawless executions to ensure high quality data.

• Employs deep knowledge of all Alaska revenue products and merchandising strategies to make recommendations to improve Alaskas product merchandising and design.

• Skillfully curate & deliver comprehensive training content to stakeholders, including internal learning, to help enable experimentation processes into standard best practices.

• Develops and participates in regular rhythm of business reporting and business review meetings to help track the performance of our program with commercial stakeholders up to the executive leadership level.

• Helps monitor industry trends and advancements in digital experimentation and analytics, and applies cutting-edge experimentation methods found within Alaska and across the eComm industry in tests across all digital platforms.

• Works with teams to scale experiments, scope requirements, and resolve blockers.

• Utilizes strong technological skills, including use of testing tools (Optimizely), computer languages (CSS, HTML, python), querying tools (SQL), data manipulation tools (Alteryx, Excel) and presentation tools (Tableau, PowerPoint) to conduct experiments, research and analysis.

• Makes frequent recommendations to improve the experimentation program and mentors experimentation specialists.

Job-Specific Experience, Education & Skills

Required

• 4 years of experience in AB testing, computer science, analytics, quantitative sciences or related area.

• Bachelors degree with a focus in UX design, psychology, mathematics, statistics or related discipline, or an additional 2 years of relevant training/experience in lieu of this degree.

• Advanced proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook) and databases and large datasets (Databricks, SQL, python, Alteryx).

• High school diploma or equivalent.

• Minimum age of 18.

• Must be authorized to work in the U.S.

Preferred

• Experience in the airline industry.

• Intermediate skills in presenting data-driven strategic insights, including use of visualization tools (Tableau).

• Advanced working knowledge of experimentation design, implementation, and tools (AB, MVT, Multi-Armed Bandit; CSS, HTML; Optimizely).

• Ability to establish cross-functional, collaborative relationships with other teams, valuing diversity and inclusivity.

• Detail oriented and highly organized, with the ability to multi-task in a fast-paced, dynamic environment.

• Data-driven mindset and a proven history of continuous self-development.

• Proven track record of applying insights to business strategy.

• Excellent communication skills (both written and verbal) and strong interpersonal skills with the ability to drive outcomes in the best interest of the company.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

Salary Range

$112,000 - $168,000 / year

Salary Details

Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

Note: We don’t typically hire at the top of the range.

Total Rewards

Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines & Horizon Air

• Comprehensive well-being programs including medical, dental and vision benefits

• Generous 401k match program

• Quarterly and annual bonus plans

• Generous holiday and paid time off

For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.

FLSA Status Exempt
Employment Type Full-Time
Regular/Temporary Regular
Requisition Type Management
Apply by 7:00 PM Pacific Time on 12/23/2024
Location Seattle - Corporate HQ
Equal Employment Opportunity Equal Employment Opportunity We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.
Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Horizon Air and any employment offer will be withdrawn.
I: Y - ASMG
Z: Y - FL
L: LI-B
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Job Locations USA-WA-SeaTac
Requisition ID 2024-13482
Category Corporate & Operations