PDS Tech Commerical, Inc is seeking a Specialist, IT Infrastructure-System Admin in Tucson, AZ.
Job Type: Full Time (12 months)
Location: Tucson, AZ
Schedule: 1st shift, 7am to 4pm
Pay Rate: $40
Summary
The Specialist, IT Infrastructure - Systems Administrator will install, maintain, upgrade, and continuously improve the site’s operating environment, ensuring the ongoing reliability, performance and security of the
infrastructure. This includes monitoring and upkeeping of the operating environments, responding to incidents & problems, planning for growth, deployment of new technologies as well as design, install, configure, maintain and perform testing of PC/server operating systems, networks and related utilities and hardware. Other responsibilities include troubleshooting problems as reported by users, supporting access and services and the acquisition, replacement and decommissioning of related equipment, software and services.
Detailed Description
Performs tasks such as, but not limited to, the following:
? Participates in the development of an effective server design and strategy.
? Provide technical support and perform maintenance.
? Create technical documentation and knowledge base articles.
? Provides technical guidance to customers and departmental staff on infrastructure environment issues.
? Perform service monitoring and reporting, with a focus on risk management and compliance.
? Explore new solutions, enhancements and opportunities for continuous improvement, projects and more.
? Provides infrastructure troubleshooting and effective solutions to problems while minimizing downtime.
? Installing and configuring server infrastructure equipment to update or fix hardware or software issues.
? Monitoring server environments to improve infrastructure performance for computer systems and networks.
? Lead projects and change management initiatives.
? Manages external service providers.
Knowledge/Skills/Competencies
? Strong customer service orientation
? Strong analytical, troubleshooting and problem solving skills.
? Good communication (both oral and written) and documentation skills.
? Good leadership and teamwork skills, negotiation and conflict resolution skills.
? Good ability to plan projects and tasks.
? Good understanding of IT requirements for an end to end solution, including security, business continuity, disaster recovery, risk analysis and preparing business cases.
? In-depth knowledge of the Windows OS (server and client) and the desktop operating environment. Linux and other mainstream OS knowledge is a plus.
? Deployment and administration of Microsoft 365 environments such as Intune and Azure a plus.
? Building and deploying file servers, print servers, DHCP, Domain Controllers etc.
? In-depth VMware implementation and management experience mandatory.
? Remote Desktop Server experience mandatory including management of license servers, connection brokers and session hosts to support high volume concurrent users.
? RDP application publishing and management through locally hosted portals mandatory.
? Active Directory management including DCs, GPOs, etc.
? Fundamental knowledge of networking concepts.
? Advanced knowledge of infrastructure service management, diagnostic tools and processes.
? Advanced knowledge of end-point security management tools and processes.
? Experience handling network security issues (viruses, malware, social engineering).
? Understanding of IT Infrastructure asset lifecycle management (ITAM).
? Strict adherence to corporate change management processes.
? Knowledge of NIST 800-171, CMMC, CIS Baselines a plus.
Physical Demands
• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
Typical Experience
• 4 to 6 years of relevant experience.in a similar role or industry.
Typical Education
• Bachelors Degree or consideration of an equivalent combination of education and experience.
• Educational
Pay Details: $40.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.pdstech.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
