Delta’s brand is based on best-in-class operational performance, the foundation of which is providing safe and reliable aircraft for our customers’ travel experience. The role of Operations Analysis & Performance (OAP) is to support this mission by providing strategic insights by first understanding business processes and then leveraging data and analytics to drive continuous improvement efforts.

The Senior Data Analyst will work closely with leadership and teams to develop creative solutions to current business challenges.

We are looking for data curious candidates that seek to understand process and can connect with our business partners to leverage data and drive improvement. They should also be able to take a project from end-to-end: gathering business requirements, working with all contributors to the project, and delivering results to the stakeholder without much oversight from a supervisor.

Responsibilities:

• Locate and extract data from a variety of sources for use in analysis, strategy, and project development
• Wrangling large datasets using Python, SQL, etc. to identify opportunities and understand performance
• Building and handling multisource data sets to support department initiatives in a timely manner
• Leverage emerging technologies and identify efficient and meaningful ways to communicate data and analysis to satisfy divisional needs
• Develop and improve automated reports and analyses to support leadership and teams
• Support process improvement and project management engagements for both cross-divisional initiatives
• Present analytics findings to leaders
• Train and mentor other team members in various skillsets and subjects
• Practice safety-conscious behaviors in all operational processes and procedures
• Have a team first attitude with the success of our team and business partners as the top priority
• Be intellectually curious, ask questions and speak up when they have an idea
• Be independent workers who look for problems to solve, come up with innovative ideas, and drive implementation of solutions
• Enjoy working in a high-profile environment with fluid priorities, ambiguity, and aggressive deadlines

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitive salary, industry-leading profit sharing program, and performance incentives
• 401(k) with generous company contributions up to 9
• Paid time off including vacation, holidays, paid personal time, maternity and parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve your long-term career goals
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

• Bachelor’s degree in Engineering, Computer Science, Information Science, Business/Management, Mathematics/Statistics, Economics or relevant quantitative field
• Advanced level ability to manage a reporting database environment, troubleshoot, and automate reporting within Teradata/AWS and Python/SQL preferred