Warranty Administration Management (NJUS)

Job Description:

Purpose of Position

The Warranty Administration Management provides timely submission and resolution of all warranty related invoices for all fleets. This includes ensuring NetJets obtains maximum possible value from warranty and guaranteed maintenance program (GMP/FMP) work by researching information and formulating recommendations regarding the warranty administration of all fleets. The Warranty Administration Management determines if charges can be recovered by manufacturer warranty, vendor charges and/or guaranteed service agreements.The Warranty Administration Management leads conversations with vendors, manufacturer, and/or service agreements to resolve disputes and recover claims.The Warranty Administration Management works with other departments within NetJets to achieve corporate goals. The Warranty Administration Management leads a team of Warranty Clerks and ensures work is performed appropriately, workloads are leveled across the team, and any issues are resolved in accordance with NetJets policies.

Tasks and Responsibilities

Ensures warranty work performed on NetJets aircraft has been billed accurately and whether the value of warranty and GMP is realized. This includes, but is not limited to filing claims, negotiating settlements, and working directly with manufacturer representatives as necessary
Evaluate GMP/FMP trends to identify areas of the program that could be modified to realize additional savings.
Works directly with major Original Equipment Manufacturers to resolve pending claims and advise on potential safety or quality deficiencies that could lead to potential bulletins or warranty extensions.
Identify contractual warranty terms not followed by NetJets and make recommendations to become compliant while identifying deficiencies or necessary modifications to existing agreements.
Leads Warranty Auditors and supports needs of team and NetJets as needed to improve overall warranty recompense.
Note: It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a full list of essential job functions, please refer to the essential function worksheet for that position.

Education

Bachelor's in Accounting or Finance

Certifications and Licenses

FAA Airframe & Powerplant (A&P)

Years of Experience

6-8 years of experience

Core Competencies

Adaptability

Collaboration

Curiosity

Service-Oriented

Strives For Positive Results

Knowledge, Skills, Abilities and Other (KSAOs)

Strong skills in warranty administration.
Practical experience in leading teams of warranty auditing, submission, and negotiation.
Strong ability to read and interpret aircraft maintenance plan and program documents.
Strong verbal and written communication skills.
Intermediate understanding of business and financial processes.
Ability to use experience and knowledge to creatively improve processes and increase efficiencies.
Ability to understand, create and communicate financial reports and corporate financial information as well as forecasting future warranty expense.
Familiar with Warranty dispute resolution and contract interpretation.
Strong skills in the use of MS office applications with an emphasis on Power Point and Excel.

Job Ident #: 14503-en_US

Company Details

NetJets

4111 Bridgeway Ave
Columbus, Ohio 43219 USA
careers.netjets.com/

Beginning as the first private jet charter and management company, NetJets has led the industry for 57 years. In 1986, they debuted the revolutionary concept of shared ownership. This allows individuals and companies to buy a share of a private business...

Benefits:
As the worldwide leader in private aviation, NetJets strives to create exceptional experiences—that includes the benefits we offer our teams.

Employees have free coverage for Medical, Dental, and Vision benefits, with access to a vast network of nationwide providers. NetJets strives to LIVEWELL and that means taking care of all aspects of your Mind, Body, and Life through our benefit and discount programs.

Our comprehensive suite of benefits include:
Medical, Dental, and Vision
Healthcare advocacy
Employee Assistance Program
Flexible Spending Accounts
Health Savings Account with employer contribution
Wellness Programs
Paid Time Off
Life and Accident Insurance
Voluntary benefits
Generous 401(k) Retirement Plan company match
Short-Term Disability
Long-Term Disability
Legal Plan
Family support resources
A career at NetJets is the whole (benefits) package.

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Job Info

Location

Columbus, Ohio, United States

Type

Permanent

Company Details

NetJets

4111 Bridgeway Ave
Columbus, Ohio 43219 USA
careers.netjets.com/