eCommerce Analyst

This position will be responsible to drive insights through continual development and monitoring of e-Commerce KPIs. Work with key stakeholders across product and commercial focuses to deliver best in class analysis. Work with IT counterparts to build out tracking plans around business-critical reporting requirements. Work with BI partners to create sustainable data pipelines for regular automated reporting. A successful analyst will thrive at: making e-Commerce insights relevant and actionable for stakeholders across multiple disciplines, and understanding data flows, dashboarding, and automation to enable monitoring of a large set of KPIs in order to surface the right insights at the right time.

•  Build and maintain e-Commerce reporting, hands on subject matter expertise with (Google Analytics, Google BigQuery, FullStory, Amplitude, SAP Business Objects/Web Intelligence).
•  Omnichannel analytics, understanding end to end guest behavior and spend from point of purchase to lifetime value.
•  Understand e-Commerce trends and ensure KPIs are coming in as forecasted.
•  Find insights and communicate data driven opportunities to appropriate product and channel owners.
•  Create holistic dashboards by pulling data from different data sources for presentations to management team.
•  Perform data mining, cleansing, and manipulation; identify necessary data elements and their sources, leverage appropriate tools to acquire and consolidate large volumes of data from different sources.
•  Blend warehouse data with click stream data to fill in gaps and generate a holistic view of our customer base.
•  Perform complex Ad Hoc queries, analyses, segmentation studies that combine multiple tools and data sources to extract insights from various A/B and multivariate tests.
•  Work with Business, IT, and Business Technology teams to ensure all models are effectively scaled.
•  Develop and build metrics and tracking to ensure value is captured from analytical models being developed and deployed.
•  Enhance and develop tagging specs for new feature releases.
•  Ensure quality data is captured by validating new tags and performing regular checks of existing tags after deployments.

•  1+ years’ experience with Python for data automation and reporting.
•  1+ years’ experience with e-Commerce analytics tools such as Google Analytics, Full Story, Amplitude.
•  Working knowledge of SQL and experience querying databases with tools such as SAP Business Objects/Web Intelligence and Google Big Query.
•  Experience with data visualization tools such as Google Data Studio, Tableau, Power BI, or similar.
•  Basic knowledge of A/B testing tools such as Maximiser, Optimizely, or Qubit a plus.
•  Ability to create reporting solutions that minimize manual processes without sacrificing user flexibility.
•  Advanced proficiency with Excel/PowerPoint.

•  Bachelors degree or equivalent experience with a focus in Marketing, Statistics, Finance, Python Programming, Economics, or similar analytical disciplines.

At Spirit, our mission is to deliver the best value in the sky and be the most successful airline on Earth! We are leaders in providing customizable travel options and make it possible for our Guests to venture further and discover more than ever before by serving destinations throughout the U.S., Latin America, and the Caribbean! Imagine making your mark on an organization introducing 100’s of new aircraft that will double our fleet!  

• Fly With A Winner: We are proud to be recognized by LinkedIn as a Top Company in the Travel & Hospitality industry. Our constant growth and improvement mean boundless career opportunities. Team Members develop their careers rapidly while building key skills that drive long-term success.
• The Giving Spirit: We are committed to inspiring positive change in the cities where we work and live.  That starts with giving back through Corporate Social Responsibility and The Spirit Airlines Charitable Foundation.
• Be Yourself: We want Team Members to feel empowered to bring their whole self to work and contribute to our success – that’s why we’re committed to building progress in the areas of Diversity, Equity, Inclusion and Belonging. Our Spirit Family is strong, not despite our differences, but because of them.
• Travel The World: We offer competitive base salaries with robust health & welfare benefits, including travel & flight benefits for you and your family.

Spirit Airlines is an Equal Employment Opportunity employer.  All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.