This position is in the Air Traffic Organization (ATO), Deputy Chief Operating Officer of Operations, Joint Air Traffic Operations Command (JATOC). As the ATOs centralized command and control element, JATOC helps the ATO effectively prepare for, respond to, and recover from any incident that impacts the National Airspace System (NAS).
Duties
The Air Traffic Control Specialist (ATCS) applies experience and expert knowledge of air traffic control procedures and operations, as well as FAA programs, regulations, and missions. As the Joint Air Traffic Operations Command Specialist (JATOC) collaborates with a highly technical workforce that provides air traffic services. Uses knowledge in identifying and resolving highly complex problems that often cross organizational boundaries and affect the accomplishment of agency objectives. Performs complex, specialized air traffic control assignments, such as providing situational awareness and intelligence by interacting with various support organizations to ensure operational interests. Works with management in implementing program initiatives and projects involving the evaluation of proposed program changes to national air traffic policies, procedures, and equipment.
The work contributes directly to the accomplishment of air traffic and other Federal Aviation Administrations (FAA) objectives and the efficiency and effectiveness of air traffic operations in the National Airspace System (NAS).The JATOC specialist advocates to FAA Air Traffic Control facility management and staff on real-time operational issues. Maintains real-time awareness on NAS status (OIS, Weather products, TMI, Planning TELCONS, etc.). Collaborates with all other JATOC team members to develop timely, clear, and concise information for effective management of real-time events. Works with ATC facility personnel with complex decision making in analyzing and resolving real-time ATC operational issues. Provides guidance to ATO personnel for the formulation of messaging related to event notifications and event management. Serves as a consultant on issues immediately affecting facility operations and provides rapid responses to all operationally related inquiries and real time issues.
Provides support to facilities and leadership within AJO, as well as JATOC Elements. Collaborates with subject matter experts to develop solutions to problems and manage events affecting facilities and airspace. Engages in discussions intended to produce decisions/actions affecting facility operations. Provides review of Staffing Trigger information prior to submission for implementation of traffic management initiatives. Coordinates communication efforts and maintain connections between resources to ensure seamless connectivity among various service units, this promotes situational awareness and enhances information sharing across the organization.
Applies expert knowledge of staff programs (e.g., procedures, traffic management, quality assurance, training, automation) to carry out regional or national programs. Coordinates, monitors, and tracks air traffic management activities and programs. Facilitates collaboration with ATO service unit personnel to align incident management goals and provide necessary support. Acts as an active participant during Emergency Notification System (ENS) calls to inform and provide status to ATO/FAA leadership of significant events in the NAS. Assists management with incident management activities during all-hazards events, including natural and human-caused events, as well as, planned events. Participates in all JATOC exercises and drills conducted to ensure national preparedness in the event of a significant incident in the NAS.
As a recognized expert in the FAA, is often called to represents the FAA at the national level as the agency focal point for major projects or programs. Recommends organizational positions on major programs and issues to agency management. Prepares and reviews reports or policies for internal and external distribution. External contacts include representatives from the aviation industry, labor organization, and other external stakeholders. Internal contacts include NAS customers, other ATO organizations, and external lines of business on a day-to-day basis.
