Innovate to solve the worlds most important challengesHoneywell Intelligrated has morethan 60 years of experience providing palletizing solutions withindustry-leading speed, flexibility and dependability to drive productivity andincrease efficiency. Intelligrated offers traditional, hybrid and robotic palletizingsolutions to satisfy the end-of-line requirements for nearly any retail ormanufacturing distribution operation.
The Advanced Field Service Engineer will drive the development of on-site assessments for palletizer and sortationsystems.
Other responsibilities:
- Provide technical presentations to an audience of customers, other industry peers and competitors.
- Drive continuous improvement initiatives in the processes related to field services and product development.
- Lead cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment.
- Act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.
- Apply your technical skills by providing parts research for the palletizer and sortation equipment.
This role is based out of our MasonOhio manufacturing facility but candidate can live anywhere in the US. You will be expected to travel 25-50 to customersites. All airfare and travel expenses will be paid for with your travel card.
The salary range for this role is $80-110K
What you will do:
- Onsite assessments of customer equipment
- Audit and visually inspect equipment
- Validate customer requests
- Evaluate customer and field technicians of findings
- Write documentation used by customer and field technicians
- Ensure Right and Fast Delivery
MUST HAVE
- Experience with palletizer and sortation equipment
- Ability to travel 25-50
WE VALUE
- Strong verbal and written communication skills
- Previous industry experience
- Previous technical/installation experience
- Previous customer service experience
- Advanced Degree
