Morson are currently seeking a Service Engineer for our large Aerospace client, this role will be working in Montijo, Portugal. This is a contracting position offering a competitive hourly rate.

JOB PURPOSE

• To provide technical advice LMW customers using extant documentation and where required develop solutions beyond that available in published documentation to allow aircraft to return to service safely
• To assist with cost of ownership and availability improvement initiatives for the benefit of  the client and its customer
• To assist the clients departments, such as the CSM, material and warranty teams, with technical advice and knowledge to improve the company&8217;s responsive to customer issues

KEY JOB ACCOUNTABILITIES

1. Technical Advice

• Provide faster and better informed technical solutions and advice to customers, enabling customers to maximise the availability and serviceability of their aircraft safely
• Discharge day to day operational technical support through a task management process, ensure the originator provides all the required information and receives a response within the agreed timescales
• Contribute to the development of the aircraft in service by the direct feedback of in service technical issues
• Provide advice on fault diagnosis
• Provide on-site customer location, technical/design support beyond the technical capability / authority of the Field Service Representatives
• Preserve airworthiness of in service aircraft by close co-operation and coordination between Operators, Service Engineering and CPE&8217;s offices
• Reduce the workload on core Engineering staff by resolving issues within CS&S UK

2. Cost of Ownership Reduction

• Provide technical advice to the clients colleagues to minimise material and minimise maintenance effort
• Develop damage and repair limits
• Assist in maintenance schedule development
• Provide Engineering analysis of technical data feedback from customer operations
• Assist the Platform leads to gain operational and cost of ownership support benefits

3. Aircraft Surveys

• Conduct aircraft surveys when requested

4. Assistance to Other Departments

• Provide assistance to the Warranty manager and CSM&8217;s with the provision of advice on in-service issues
• Support the material teams in understanding viable alternatives
• Support the platform User Groups, customer and supplier reviews, when requested
• Co-ordinate other business functions within PSE and Engineering to deliver the customer requirements

5. Reporting

• Report on issues, activities and trends and support pan variant impact assessments
• Provide performance reports as required
• Provide focal point for incident reporting

6. Process Development

• Assist with the development and continuous improvement of departmental

KNOWLEDGE, SKILLS & EXPERIENCE

• Experienced Aerospace Engineer with a proven track record of responsibilities in either the Maintenance or Design and Development fields
• HNC/HND or Degree in related Engineering subject with significant experience of aerospace design and / or maintenance in technically responsible roles
• Good customer facing skills
• Good communicator/presenter
• Good understanding of aircraft documentation and airworthiness legislation
• Understanding of COS, relevant DPRs and the design process
• Interpersonal and team skills (ability to communicate and interact at all levels of the business both within and outside the function)
• Sound analytical skills and logic
• Good organisational skills
• Confidently handle challenging conversations. Listen, understand and respect different views and ways of working. Stand ground when needed.
• Flexibility to deal with changing priorities
• Self-motivated and proactive in driving tasks through taking a thorough and methodical approach
• IT literate with all basic desktop applications and company standard software;
• Integrity and professional approach

If this is of interest please apply today or alternatively contact Oliver Beaumont for further information – oliver.beaumontmorson.com or 01935 403242