Associate System Engineer - Critical Facilities -Houston TX (HOU)

Department:

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to whats important in their lives through friendly, reliable, and low-cost air travel. This System Engineer invests in the future of Southwests People in their support of Southwests Houston, TX (HOU) airport and facilities. This Engineer joins our Field Services Critical Facilities Team, where theyll interact with critical facility COMM rooms in order to ensure theyre operational. This Engineer will work with large equipment (lifting 50&43; lbs), travel up to 80, and perform critical engineering duties overnight as needed - to support and minimize disruption to our operation. This System Engineer joins an important and impactful Team to our operation, and theyll have the opportunity to learn and grow in their career with Heart each day.

Additional details

• This role is offered as a regional workplace position and Employees must work in the region they support. This could require working from a mix of on-site Company facilities and remote based offices to perform the job function in a regional location determined by business need. Each Department will provide Employees with guidance on when and where presence is required with as much notice as reasonably possible.

• Please note, while this is a regional position, there is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are: Alaska, Delaware, New Jersey, North Dakota, South Dakota, Vermont, West Virginia, and Wyoming.

• U.S. citizenship or current authorization to work in the U.S. is required, and no current or future work authorization sponsorship available.

• Must be able to obtain a SIDA badge and meet all local airport requirements

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences

• Job Summary
  • Evaluate, develop, customize, install, and implement functionally appropriate, technically sound, and well-integrated systems in accordance with Customer requirements, and organizational methodologies and standards. Work in partnership with vendors to respond to production problems and implement immediate resolution efforts across technology areas.
• Responsibilities
  • Work with team to research problems, plan solutions, recommend software and systems, and coordinate developments in an orderly manner to meet business requirements
  • Monitor and test performance and capacity for potential bottlenecks, identify possible solutions, and work with partners to implement fixes
  • Ensure the highest levels of systems and infrastructure availability and resolve escalations of simple to medium complexity
  • Assist in the implementation and updates to the platform strategy and road map
  • Maintain awareness of technology trends in area of responsibility
  • Meet commitments and deliverables as related to participating on projects
  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary
  • Provide technical guidance or support for the development or troubleshooting of systems
  • Review test strategies and quality standards with the Engineers on the Team
  • May perform other job duties as directed by Employee&39;s Leaders
• Knowledge, Skills and Abilities
  • Ability to analyze and resolve problems of simple to medium complexity
  • Ability to understand the implications of new information for both current and future problem-solving and decision-making
  • Basic knowledge of hardware components, systems, software, and networking technologies
  • Ability to perform basic troubleshooting, root-cause analysis, solution development, and implementation within specific technology areas
  • Skilled in basic partnering, negotiation, and communication in working with Business Customers and Technology support
  • Knowledge of systems development methodologies, practices, concepts, and technologies obtained through formal training and/or work experience
  • Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming
  • Ability to develop, present, and communicate ideas and strategies in both technical and user friendly language to small to medium audiences
  • Skilled in project management and analytical/creative problem-solving
  • Skilled in written, oral and interpersonal communication

• Education
  • Required: High School Diploma or GED
  • Required: Bachelor&39;s Degree in Business, Engineering, Computer Science, or Information Systems, or related field; or equivalent formal training
• Experience
  • Required: Entry level experience, developing skills and knowledge in system engineering
• Licensing/Certification
  • N/A
• Physical Abilities
  • Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
  • Ability to communicate and interact with others in the English language to meet the demands of the job
  • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
• Other Qualifications
  • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
  • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • Must be at least 18 years of age
  • Must be able to comply with Company attendance standards as described in established guidelines

• Education
  • Required: High School Diploma or GED
  • Required: Bachelor&39;s Degree in Business, Engineering, Computer Science, or Information Systems, or related field; or equivalent formal training
• Experience
  • Required: Entry level experience, developing skills and knowledge in system engineering
  • Preferred: Experience with low-voltage cabling and/or racking and stacking computer equipment
  • Preferred: Electrical and/or HVAC knowledge
  • Preferred - Ability to communicate in Spanish fluently
• Licensing/Certification
  • N/A
• Physical Abilities
  • Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
  • Ability to communicate and interact with others in the English language to meet the demands of the job
  • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
• Other Qualifications
  • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
  • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • Must be at least 18 years of age
  • Must be able to comply with Company attendance standards as described in established guidelines
  • Frequent travel with occasional overnight or weekend work required

Pay & Benefits

• Competitive market salary from $84,350 per year to $93,700 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

"Pay & Benefits:

Competitive market salary from $84,350 per year to $93,700 per

year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits youll love

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)

• Up to a 9.3 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck *

• Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit**

• Explore more Benefits youll love: https://careers.southwestair.com/benefits

*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to the plans vesting schedule and applicable IRS limits

***ProfitSharing contributions are subject to plans vesting schedule and are made at"

Southwest Airlines is an Equal Opportunity Employer.
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