(Junior) Field Support Engineer (m/f/d)

Job Description:

To support the department “Slovakia Office”, Airbus Secure Land Communications is looking for a

(Junior) Field Support Engineer (m/f/d)

in Bratislava in full-time.

Did you know that Airbus opened a subsidiary in the Slovakian capital to support Ministry of Interior projects and related activities in 2023?

Airbus has been a partner since 1998 and provides Tetrapol technology for SITNO; the national digital radio communication network and infrastructure, used daily by the forces of the Slovak Republic.

Moreover, the company is currently supporting the modernization of the critical-communications network as local support services which will ensure the continuity of essential voice communications services while allowing the orderly introduction of new data applications thanks to Airbus’ Tactilon Agnet collaborative application.

Your key responsibilities:

• Installation and Maintenance of Radio Telecommunication Network:
  • Assist in the installation and maintenance of our radio telecommunication infrastructure.
• HW and SW Troubleshooting on Telecommunication Sites Across Slovakia:
  • Support in troubleshooting hardware and software issues to ensure network performance.
• Basic Care and Maintenance of IP Network Elements:
  • Help with routine checks and upkeep of IP network components.
• On-Site and Remote Support:
  • Provide support on-site and remotely to resolve technical issues with guidance from senior technicians.
• Work with the Ticketing System, Technical Support to the Customer:
  • Learn to manage support tickets and offer technical assistance to customers.
• Participating in the Technical Preparation of the Roll-Out Operations:
  • Assist in the planning and execution of network roll-out operations.
• Creating and Maintenance of Technical Documentation:
  • Help generate and maintain technical documentation.
• Contributing to Commissioning & Integration Operations & IP Migration:
  • Participate in commissioning, integration, and IP migration processes under supervision.
• Participating in the Hotline 24/7:
  • Be part of our 24/7 support team, providing assistance with senior guidance.

What We Offer:

• Flexible benefits system package (500 per year):
  • You can choose which would fit your individual needs better, e.g. pension, health insurance, wellness activities, additional medical checks, sport, cultural events etc.
• Opportunities for professional growth and career advancement.
• Comprehensive training and continuous learning opportunities.
• A supportive and innovative work environment.
• The chance to work with advanced technology and systems.
• Flexible working arrangements to promote work-life balance.

Qualifications:

• Good understanding of radio telecommunication networks.
• Electrical certificate – at least paragraph 21 (Electrician) required, graduate in the field of radio telecommunication advantageous.
• Interest in hardware and software troubleshooting.
• Willingness to learn about IP network elements and their maintenance.
• Ability to provide support both on-site and remotely.
• Willingness to participate in 24/7 hotline support.
• Excellent communication and teamwork skills.
• No prior experience required; training will be provided.

How to Apply:

If you are ready to start your career in telecommunications and join a forward-thinking company, we want to hear from you! So please apply directly online via the “apply”-button and upload your resume and a cover letter explaining your interest and why you are the perfect fit for this role.

Join us in shaping the future of telecommunications in Slovakia. Apply today!

Your contact:

Sarah Tsepleris (sarah.tsepleris&64;airbus.com)

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom&64;airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.