Flight Ops Engineering & Support - Performance

Job Description:

Summary: 

The Flight Ops Engineering & Support - Performance role is responsible for activities and tasks associated with Navblue Aircraft Performance services, AODB Performance and Navigation and Flight Planning (NFP) Performance . 

The analyst is expected to be fully competent with the following tools and in the associated areas of activity: 

• NAVBLUE Airport Analysis tools

• Engine Failure procedure design and associated tools

• OEM Performance Engineering tools (PEP/BPS) 

• Navigation and Flight Planning (NFP) 

This role also requires direct customer interaction to facilitate service delivery. A great deal of manual work is also part of daily production. The daily work and responsibility areas in the Performance Services group consist of management and interpretation of authority data, updating our databases, calculating safe procedures in case of engine failure, generation and loading of performance data for NFP, and evaluating performance limitations. 

Main Responsibilities: 

• Evaluate and manage customer information applicable to the products and services.

• Evaluate and manage incoming Aeronautical Information Service (AIS) data.  

• Design, calculate and produce Engine Failure Procedures and Balk landing Procedures.

• Deliver according to agreements concerning quality requirements, delivery dates and regulations.

• Deliver according to internal agreements concerning deadlines and specifications.

• Maintain and update aerodromes and customer airport obstacles databases.

• Generate Performance Data using OEM tools and load them into NFP as per customer requirements.  

• Maintain close liaison with customers.

• Explore solutions for customer issues. 

• Where applicable; act as a primary point of contact for customers

• Participate in the development and documentation of internal workflow processes. 

• Work closely with the Quality team and Data Team

• Participate and contribute actively to internal tool set development (Python coding/scripting).

• Contribute/author guidance documents/manuals used internally as well as shipped externally. 

• Manage customer specific projects and present reports and results to customer 

Education:

• Education in Aeronautical Engineering or Aerospace Engineering

• Equivalent experience in airline operations

Experience: 

• Minimum 2 years of experience with NAVBLUE as Performance Analyst (low speed/high speed) or equivalent workplace experience.

• Experience with aircraft performance products (required) 

• Flight education at Commercial Pilot’s License (CPL) level (Preferred) 

Knowledge, Skills, Demonstrated Capabilities & Competencies:

• Team player – able to work as a team, understand and respect colleague’s strengths and weaknesses, and take on leadership role as necessary

• Self-starter, engaged and demonstrate ability to be proactive when dealing with issues and challenges 

• Analytical – able to find solutions based on analysis of tasks and problems

• Multi-tasking – able to take on multiple assignments

• Responsible, task and target-driven, flexible, and innovative

• Able to adapt quickly to changing client requirements  

• Ability to build strong relationships with customers and team members

• Clear understanding of Instrument Flight rules

• Clear understanding or Aviation literature published by states and Aviation Authorities (ICAO, FAA, IATA) 

• Clear understanding and appreciation of Aviation Regulations applicable to Aircraft Performance and operations. 

Technical Systems Proficiency:

• Advance level proficiency in use of MS office/G-Suite  

• Proficient in use of Airbus PEP, Fly Smart, NAVBLUE TODC or similar performance calculation tools. 

• Proficient with common technical and non-technical workflow management tools sets used by the department. (Freshdesk, Jira, KACE)  

• Database management (Basic SQL) 

• Basic coding/scripting. (Python) 

How to Apply:

We thank all applicants for applying. Only selected applicants will be contacted.

Navblue is committed to creating an environment and a culture where everyone feels like they belong no matter who they are or where they are from. We are committed to providing equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job. We do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national or ethnic origin, religion, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, record of offences, and basis of disability or any protected class. Accommodations will be available on request for candidates throughout the entire recruitment and selection process.

About Us:

NAVBLUE, an Airbus Company, is a leading global provider of flight operations solutions, including aeronautical charts, navigation data solutions, flight planning, aircraft performance software (take-off/landing, weight and balance), and crew planning solutions. You’ll be able to shape the future of the digital aviation industry by working on several of the best in the industry flagship products enabling pilots, dispatchers, flight engineers and other aviation personnel on a daily basis to deliver safe, efficient, and reliable flight operations all over the world. You’ll have the opportunity to support millions of flights each year and help NAVBLUE customers maximize efficiency, reduce costs, ensure compliance with complex national and international safety regulations, and effectively deliver their services.

You’ll join a team with a focus on digital and collaborative innovation that is passionate and customer-focused. Over the last few years, Airbus has been supportive of various initiatives such as Going Digital, Performance Based Navigation Services, Air Traffic Management Modernization Programs, FlySmart on iOS and other digital projects related to new aircraft technologies; the launch of NAVBLUE was therefore a natural step to further develop its Flight Operations and Air Traffic Management Portfolio. 

NAVBLUE is also proud to have been recognized as one of Waterloo Area’s Top Employers for 2024. Based on eight criteria: physical workplace, work atmosphere and social, health financial and family benefits, vacation and time off, employee communication, performance manager, training and skills development and community involvement. It was determined that we offer some of the most progressive and forward-thinking programs within the area. Plus, NAVBLUE was recognized as one of Canada’s Best Employers for Recent Graduates in 2024. We are excited and grateful for both these recognitions. We realize that it is our employees that have allowed us to succeed and will allow us to continue succeeding.  

NAVBLUE is a fully owned subsidiary of Services by Airbus, fueled by the agility of Airbus ProSky and Navtech (acquired in 2016), and the pioneering spirit of Airbus, NAVBLUE was created in July 2016 with one mission: lead aviation into the digital age. 

NAVBLUE is based in Hersham (UK), Toulouse (France), Waterloo, ON (Canada), Bangkok (Thailand) and Malmö (Sweden), Gdańsk (Poland) with other offices all around the world. 

The Future is Yours for the Taking:  https://youtu.be/vdY6gYuceYY 

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom&64;airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.