Every WestJet journey has the potential to enrich lives; a career with us is no exception. 

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now were going global. 

Join us, this is where your career story takes off.

Overview

We are looking for a Junior User Experience (UX/UI) Designer to join our Digital team. 

As part of a dynamic group of UX/UI Designers, UX Writers, and UX Researchers, you will help shape user experience solutions across our web, email, and mobile app channels. This role offers exposure to high-impact projects, contributing to WestJet’s digital strategy that delivers both the essential features our guests expect and the transformative experiences that define the future of travel.

This is a UI-focused role, requiring strong visual design expertise, backed by a solid foundation in UX principles to ensure a seamless user experience. We’re seeking a designer with a keen eye for detail, a collaborative spirit, and the ability to clearly articulate design decisions. You have a knack for taking things that are complex and making them understandable and relatable.

Key responsibilities include:

• Work independently and collaboratively with team members to enhance digital products, ensuring an intuitive user experience that bridges user needs and business goals.
• Design a variety of artifacts, including wireframes, interactive prototypes, and development-ready designs, aligned with strategic objectives.
• Present and defend design concepts to peers and stakeholders at all levels.
• Collaborate with UX Researchers to act on user research insights and testing feedback, integrating improvements into designs.
• Build strong relationships with stakeholders and team members to foster collaboration and ensure high-quality deliverables.
• Contribute to the development, maintenance, and evolution of WestJet’s design system.
• Conduct periodic audits and reviews to enforce design standards and consistency.
• Stay up to date with emerging technologies, trends, and standards in UX/UI design, and identify opportunities to enhance the company’s digital presence.

Experience and qualifications:

• A recognized education in UX/UI Design, supported by a portfolio of recent work.
• 6 months to 1 year of professional experience or demonstrated proficiency in visual design and user experience principles.
• Strong competency with Figma or similar design tools.
• Creative thinker with the ability to solve problems and approach challenges with fresh, innovative ideas.
• Behavioral qualities such as integrity, professionalism, and respect.
• Excellent communication skills, with the ability to establish credibility among Product and Development teams.
• A passion for design, technology, and travel, with a drive to innovate and improve user experiences.

The benefits of being a WestJetter:  

WestJet provides all WestJetters with a competitive total rewards package.  On top of that, we offer:   

• A fun and friendly culture with colleagues who work together to win  
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs  

Think we are a fit?  Apply now!  

About WestJet Group of Companies  

Together with WestJets regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships.   

Our Safety Promise  

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.  

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJets operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJets Alcohol and Drug Policy.   

Our Commitment to Diversity and Inclusion  

We embrace what makes us each unique, and what makes us uniquely WestJet. WestJet is committed to inclusiveness, equity, and accessibility and if you require accommodation during the selection process, please let our Talent Acquisition team know.  We encourage all qualified candidates to apply. We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.  

For more information about everything WestJet, please visit WestJet.com.  

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