Maintrol Support Engineer Download Job Description This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, w

Maintrol Support Engineer

British Airways • 
Harmondsworth, England, United Kingdom
Position Type: Permanent
Job Description:
Maintrol Support Engineer
  • Download Job Description

This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If you’re made of the same qualities as us, you could soon be part of the next chapter of our story. Together as one team, we’re connecting Britain with the world and the world to Britain like no one else.

The Role

We are looking for individuals to join us as Maintrol Support Engineers. This role is an excellent opportunity to gain experience in an Operations Control Centre as part of the new Engineering MCC. This new role will be key to us delivering operational excellence in which you will be able to demonstrate your skills and resilience in what is a very dynamic and challenging environment.  

In the role you will be responsible for supporting the Technical Engineers in Maintrol and the Engineering Duty Managers to enable us to deliver a stable Engineering plan. You should be passionate about Engineering, operational performance and AOG recovery with the skills and knowledge to ensure safety and compliance are maintained in line with our processes and procedures while delivering good operational performance.

You will be a focal point for AOG recovery, Operational Defect management and proactive support of our line maintenance teams and flight crew.  

Your drive and determination to deliver will be key, you will have daily interaction across all of Engineering and Global Operations to deliver safe and serviceable aircraft on time, to plan, in order to meet our business goals.

We are looking for someone who has:

  • Proven technical and business decision making skills in a complex business environment
  • Ability to operate effectively when managing competing demands
  • Extensive aircraft maintenance and/or technical support background
  • Excellent working knowledge of Engineering processes and procedures
  • Strong IT literacy and the ability to utilise the Office 365 suite for data recording and analysis.
  • Working knowledge of Operations Control Centres and fleet tactical planning process
  • Aircraft maintenance certification experience is desirable but not essential

This role forms part of a 24/7 operational team and involves shift working including night shifts.

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. 

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain. 

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