Operations Engineer (Starlink Production)

OPERATIONS ENGINEER (STARLINK PRODUCTION)

SpaceX is leveraging its experience in building rockets and spacecraft to deploy Starlink, the world’s most advanced broadband internet system. Starlink is the world’s largest satellite constellation and is providing fast, reliable internet to 4M+ users worldwide. We design, build, test, and operate all parts of the system – thousands of satellites, consumer receivers that allow users to connect within minutes of unboxing, and the software that brings it all together. We’ve only begun to scratch the surface of Starlink’s potential global impact. As we continue to upgrade and expand the constellation, we’re looking for best-in-class engineers to join the team.

As the Starlink manufacturing strategy evolves to support commercial scale volumes, we must develop a cohesive quality system to effectively manage signals from production to drive improvements through the design phase, supply chain, and operations. We are actively looking for candidates that can help develop and implement system tools that will drive efficiency and improvement across all aspects of the production lifecycle. This position requires a combination of proven leadership and technical capabilities. The ideal candidate will have a broad understanding of data analytics and manufacturing operations, with the desire and capability to take on new challenges in unfamiliar areas to help enable our mission to Mars.

RESPONSIBILITIES:

• Develop, standardize, and continuously improve key process indicators and other production metrics
• Identify, monitor, and communicate trends to broader production, supply chain, and engineering teams
• Review and analyze gathered data to identify opportunities for efficiency gains and drive improvement for both supplier and internal processes
• Plan and implement production optimization/continuous improvement projects
• Work with broader EIS team to support production-facing ERP enhancements
• Create reports and maintain regular reporting rhythms with supply chain reliability and leadership teams
• Demonstrate innovation, technical excellence, attention to detail, self-direction and courage
• Drive for results and customer satisfaction by collaborating with teams, leading projects, and continuously driving improvements in production

BASIC QUALIFICATIONS:

• Bachelor’s degree in engineering, computer science, or operations/supply chain management
• Professional experience with SQL and business intelligence tools (e.g. Tableau, Power BI, Grafana)

PREFERRED SKILLS AND EXPERIENCE:

• Degree in industrial and systems engineering, operations or supply chain management
• Demonstrated ability to gather, analyze and use data to drive systemic improvements for the business
• Ability to analyze data and check for accuracy/errors in dataset based on process and system knowledge
• Understanding of business concepts relating to manufacturing and quality (new product introduction, process variation, Lean manufacturing, root cause and corrective action, capacity analysis, MRB, OEE, first pass and true yield, etc.)
• Experience with MRP or ERP systems
• Experience working in and maintain databases relevant to company processes
• Proficient in identifying system enhancement opportunities, understanding end user requirements, and the ability to translate requirements needs into design requirements
• Experience with sharing information and influencing others across organizational lines, internally and externally
• Strong written and verbal communication skills, ability to make presentations to engineering, team members, internal customers and management
• Proficient in Microsoft Office Products, including Word, Excel, and PowerPoint
• Ability to work both autonomously and as a team in a highly demanding and fast paced environment

ADDITIONAL REQUIREMENTS:

• Willing to work extended hours, some nights and weekends when required

COMPENSATION AND BENEFITS:

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Exempt employees are eligible for 5 days of sick leave per year.