Quality Engineering Manager

Job Title: Quality Engineering Manager - Customer Platforms 

Location: Luton - 3 days per week 

easyJet is Europe’s leading airline offering a unique and winning combination of the best route network connecting Europes primary airports, with great value fares and friendly service.

We fly on more of Europe’s most popular routes than any other airline and carried more than 96 million passengers in 2019 – more than 16 million travelling for business. The airline has over 300 aircraft on nearly 1000 routes to more than 150 airports across 35 countries. Over 300 million Europeans live within one hours drive of an easyJet airport.

Our Quality Engineering Manager will be the champion for one of our key strategic Customer Platform programmes to position easyJet as a leading digital, data-driven airline.

The QE community is highly collaborative and works across a broad range of stakeholders within Technology, acting as ambassadors for quality to help create a culture of quality and adherence to our established QA standards and practices.

At easyJet, we have a hybrid working model which sees our staff working from home and visiting our offices in Luton. 

Job Accountabilities

• Responsible for defining and implementing the Test Strategy for one of easyJet’s key Customer Platform programmes and championing adherence to it
• Responsible for implementing the QE principles and acting as an advocate for change and continually look for opportunities to improve the way in which the teams work
• Responsible for leading and managing multiple teams across different project streams including role justification and hiring
• Responsible for leading and managing a variety of testing disciplines to deliver the highest quality solution
• Responsible for defining the test environments and associated test data across in-house and 3^rd parties
• Responsible for allocating and tracking progress of prioritised tasks within the team and across 3^rd parties
•  Provide overall assurance against all testing completed
• Provide clear communication of test status, issues & risks and escalate appropriately
• Establishing and maintaining trusted relationships with key stakeholders across the teams 
• Management of suppliers of testing services for all Quality Engineering activities applying best practice vendor management to assure quality and productivity
• Active member and advocate of the internal Testing Community to drive knowledge sharing and common good practice across teams

Key Skills Required 

• Experience of defining Test Strategies across in-house and 3rd parties
• Experience of working in both Waterfall & Agile IT development model ensuring Quality Engineering is embedded as early as possible 
• Broad experience with multiple technologies and platforms with a focus on data 
• Knowledge of all the different facets of test coverage, including unit testing, functional, usability, accessibility, performance, capacity, security, integration testing, compatibility etc.
• Experience of testing techniques that validates sensitive data with adherence to data policies (e.g. GDPR/PII)
• Experience of managing testing/resource across complex E2E solutions with both in house and 3rd party builds
• Excellent test planning skills across a complex environment
• Defect management along with knowing which defects to escalate/flag, confident steering dev teams – in-house/3rd party
• Experience of knowing when and where to use Test Automation. 
• Experience of managing and reporting on test progress across a programme of releases including the management of any issues and risks in both a technical and business context
• Experience of defining test environments and test data to optimize testing both in-house and 3rd parties
• Experience of collating Quality Engineering test governance metrics and using this data to drive subsequent improvements to the Quality Engineering processes
• Strong stakeholder management skills demonstrating business engagement up to senior management levels
• Experience in creating and leading testing teams with a track record of motivating and inspiring them
• Experience in managing offshore test teams
• Previous line management experience

What we offer in return  

>       Competitive base salary

>       Up to 20% bonus

>       25 days holiday

>       BAYE, SAYE & Performance share schemes

>       7% pension

>       Life Assurance

>       Flexible benefits package

>       Excellent staff travel benefits 

>       Hybrid Working  

Location and Hours of Work 

We operate a Hybrid Working policy which gives employees in our M&A functions everyday flexibility in where they work, helping our orange spirit to thrive. We expect you to come to the office 3 days per week. 

This role is 40 hours per week.