Senior Manager - Ad Engineering & Architecture

• Our Marketing and Loyalty team is the strategic force behind United’s industry-leading brand and experience, supporting revenue growth by turning customers into lifelong United flyers. Our marketing communications, market research and brand teams drive travelers’ familiarity and engagement with the United brand. Our product, design and service teams bring the signature United brand to life in our clubs and onboard our aircraft, ensuring a seamless, premier experience. And when customers choose United again and again, that’s because the loyalty team has been hard at work crafting an award-winning program. Our loyalty team manages United MileagePlus®, building travel and lifestyle partnerships that customers can engage with every day, and works with our Star Alliance partners to ensure United can take you anywhere you want to go.

  Key Responsibilities:

  Great opportunity to be a part of a brand new best-in-class product & engineering team to create a new product from the world’s best and largest airline. A collaborative and experienced manager with experience in solution architecture and engineering. Excited to oversee the development of a powerful AdTech ecosystem with a team of highly motivated engineers designing system architecture and driving platform integrations.

  • Lead team of adtech and architecture engineers to flawlessly deliver roadmap of Advertising technology products and solutions to support United’s traveler media network
  • Review engineers’ recommendations, providing specification that helps translate product strategy and requirements into suitable, maintainable and scalable solution design
  • Manage roadmap and coordinate with feature owners to ensure the delivery of technological solutions to business problems, align roadmaps with upper management
  • Translate technical project details into a language that upper management and non-technical collaborators can understand
  • Oversee testing and deployment of solutions, ensuring that all quality attributes such as security, performance, maintainability, scalability, reliability, and cost of a product all conform to established guidelines
  • Constantly look for better ways of optimizing team performance by observing macro trends in the product development lifecycle, responsible for success and productivity of the team
    
  • Information Technology, Software Engineering, Computer Science, or related field
  • 5+ years of experience in an information technology solutions architecture role
  • 1-3 years of experience managing a team with a strong track record of delivering results
  • Ability to understand the different Enterprise Architecture view points (business, information, software and technology architecture) and their dependencies
  • Ability to communicate complex issues to audiences with varying degrees of technical knowledge in a manner that is easily understood and actionable
  • Ability to understand business processes E2E and their implementation through technology
  • Ability to manage technical teams and deliver results
  • Must be legally authorized to work in the United States for any employer without sponsorship
    

  United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

• Bachelor’s degree in Information Technology, Software Engineering, Computer Science, or related field

• 8+ years of working in Information Technology

• 2+ years of experience managing project delivery and/or application development teams in AdTech field
• Experience working with Amazon or Google Cloud infrastructure
• Experience with online user data – including best practices, and Consent / Identity Management tools
• Experience working with AdServer, SSPs, DSPs, Identity Providers
• Strong understanding of adTech standards and protocols (VAST, VPAID, OpenRTB) and real-time bidding (RTB) / programmatic advertising
• Ability to understand the different Enterprise Architecture view points (business, information, software and technology architecture) and their dependencies
• Ability to communicate complex issues to audiences with varying degrees of technical knowledge in a manner that is easily understood and actionabl
• Ability to understand business processes E2E and their implementation through technology
• Ability to manage technical teams and deliver results

• Masters degree in Computer Science or Software Engineering preferred
• Familiarity with data analytics tools for performance monitoring and optimization
• Data clean room experience is plus

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodationsunited.com to request accommodation.