Role Introduction
Reports to: Senior Solution Lead
This role is responsible for understanding business needs and driving technology direction and solution delivery within a business domain.
Key Responsibilities
The Solution Lead (SL) is responsible for delivery of high quality IT product or applications to the business. Key responsibilities may be categorised into five areas:
Business Engagement
- Support pre-project consulting for a portfolio pipeline of initiatives
- Capture and communicate business direction, challenges and requirements
- Support business process change
- Recommends commercially and technically viable ideas to improve the business performance
Technology Design and Implementation
- Work closely with the developers, analyst and architects to architect and develop the best technical design. Conceptualise and propose solution approaches
- Planning, designing, developing, implementing, and supporting IT products and applications to meet the customer needs
- Provide an escalation point for solution analysts in order to deliver business solutions that include technology implementations and/or adaptations
- Recommends and implements simple continuous improvement of standard Cathay IT Practices
- Keep abreast of latest trends in technology, industry and corresponding business domain
- Responsible for application maintenance and striving for continuous improvements within the application lifecycle
- Ensure compliance with security protocols and data protection standards
Project Delivery
- Focus on small to medium scale initiatives
- Initiate, define, plan and execute tasks / initiatives
- Test all solution aspects including but not limited to security, performance, integration
- Facilitate project progress through relevant gates
- Manage the day-to-day activities of the software development team and external 3rd parties as required
People Management
- Contribute to team resource planning
- Manage external 3rd parties as required
The Solution Lead may also:
- Be directly involved in implement solutions in an Agile development team
- Directly manage one or more Solution Analysts
- Perform the role of surrogate Product Owner / BU SME (generally Senior)
- Coach Solution Analysts on any aspect of their role
- Take up the role of solution architect for small to medium scale initiatives, POCs and drive the end-to-end solution design and delivery.
Requirements
- Minimum:
- Degree qualification in Information Technology related discipline, Masters degree preferred
- 8+ years of related IT experience covering but not limited to:
- Software development
- System analysis
- Business analysis
- Solution architecture and design
- System Testing
- Strong familiarity and experience with solution design and delivery using cloud platforms like AWS, Azure, and mobile platforms such as iOS.
- Development experience of web / mobile application using modern technologies, e.g. Swift, ReactNative, ReactJS for frontend; Java Spring Boot and NodeJS in containerized environments like Openshift and Docker is a plus.
- Experience with system integration using technologies like IBM MQ Series, RESTful API, SOAP Webservices, Websocket etc.
- Advanced expertise in software development methodologies –Agile and DevSecOps is essential.
- Strong understanding of current technology concepts, trends and capabilities
- Client facing experience with successful relationship management is a plus
- Experience in collaborating with multiple cross-functional and geographically dispersed teams
- Excellent verbal and written communication skill
- Professional, passionate, innovative, self-motivated and able to present solutions to diverse groups of stakeholders
- Strong analytical, problem-solving, and decision-making skills, leveraging both logic and creativity
- Proven troubleshooting skills; ability to identify patterns and generate ideas
- Knowledge in security and compliance practices and technologies
- Airline or travel industry knowledge is highly beneficial
- Knowledge about aircraft e-enablement, digital aircraft defect management is highly beneficial.
- Familiarity with generative AI technologies and their application in automating processes, enhancing decision-making, and creating innovative solutions is highly beneficial.
- Good knowledge of Microsoft 365 Power Platform and its capabilities towards process automation integration is highly beneficial.
Personal & Application Information
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
