The Alumni Engagement and Communications specialist will be responsible for implementing strategic communication plans for Retirees and Alumni. They will take on the role of “Divisional Communicator” for this group and will work closely with cross-functional teams, including Corporate Communications to convey key messages to Retirees as initiatives or campaigns are rolled out to employees. The Alumni Engagement and Communications specialist will craft and publish print and digital content, respond to questions and inquiries, participate in the day-to-day administration of Retirement and Special Programs and foster positive relationships with Retirees & Alumni.

This position is based in Atlanta, GA.

Summary of responsibilities (not comprehensive of all tasks):

• Execute communication strategy including ongoing review of existing letters and forms for updating and republishing
• Manage and update Deltanet, social media (Sky Hub), and other digital communication platforms.
• Collaborate with internal teams & external teams (DRC) to align comms strategies for various initiatives impacting Retirees & Alumni (divisional communicator)
• Craft and distribute comms such as newsletters and company announcements
• Day to day retirement and pension admin
• Demonstrates ability to review and analyze data, trends and issues to resolve challenges in a timely manner.
• Partners with other escalation partners including AskHR team to determine process and coordination between resources.
• Other duties as assigned.

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitive salary, industry-leading profit sharing program, and performance incentives
• 401(k) with generous company contributions up to 9
• New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31)
• In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period
• 10 paid holidays per calendar year
• Birthing parents are eligible for 12-weeks of paid maternity/parental leave
• Non-birthing parents are eligible for 2-weeks of paid parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve your long-term career goals
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

• Bachelor’s degree in communications, spaneting or 3 + years communications experience.
• Strong writing, editing and proofreading skills with attention to detail
• Proficient in Content Management and Social Media engagement
• Excellent interpersonal skills
• Ability to work independently, manage multiple projects and meet deadlines
• Creative thinker and storyteller with strong problem-solving skills
• Solution-oriented, multi-task capable and have demonstrated the ability to work well with others in a fast-paced time-sensitive environment.
• Demonstrates initiative and self-directs work and takes full accountability for performance.
• Must be able to handle highly confidential materials and issues effectively.
• Must possess ability to effectively interact with a variety of individuals across divisional lines and with vendors, including all levels of leadership.
• Should possess sound organizational and planning skills, excellent verbal and written communication skills, strong customer service skills.
• Must possess proficiency with PC skills including knowledge of Microsoft Excel, Word, and Power Point. SAP or other HCM proficient
• If internal, must be performing satisfactorily in present position.
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.

• General knowledge of Deltas HR processes and procedures is highly desirable.
• Experience working with Retiree programs preferred